Skip Ribbon Commands
Skip to main content
Menu

We have received more than 400 Abstracts for Singapore Healthcare Management 2024 and we thank everyone for your participation!  

Refer below to the list of Abstracts for each category.

Categories:

Jump to: Communications | Environmental Sustainability | Finance | Human Resource | Operations | Patient Experience | Supply Chain Management


Communications

Abstract Code
Title
Author(s) Institution
SHM_CO001 After Hours Communication Framework T. Anita D/O D R Thambirajah  Singapore National Eye Centre
SHM_CO002 “EmpowERMent” – An Enterprise Risk Management (ERM) Communications Initiative Chia Shuen Hui Sara and Team SingHealth HQ
SHM_CO003 Our Epic Journey – Engaging Staff on the Move to the Epic Electronic Medical Record (EMR) System Gail Tan and Team SingHealth HQ
SHM_CO004 Leveraging Microsoft TEAMS for Enhanced Communication in High-Level Isolation Unit: A Comparative Analysis Lim Voon Ping  National Centre for Infectious Diseases
SHM_CO005 Encouraging Safe Active Mobilization in a Pilot Ward to Reduce Patient Falls Chua Shu Hui Marilyn and Team Sengkang General Hospital
SHM_CO006 Piloting a Role-Based Communication System Lim Shu Hui and Team Singapore General Hospital
SHM_CO007 One communication hug! Guo Yan and Team Singapore National Eye Centre
SHM_CO008 One SingHealth in Support of Healthier SG Roadshows Nicole Ho  SingHealth HQ
SHM_CO009 Singapore Health – Transforming From Print to Multichannel Health News Content, Amplifying Reach and Impact Domenica Tan  SingHealth HQ
SHM_CO010 Artful Surgical Streamlining  Tan Hui Ling and Team Singapore National Eye Centre
SHM_CO011 Advancing Communication in Paediatric Neurosurgery: Insights from a Pilot Study on Mixed Reality Platforms Sharon Low and Team KK Women's and Children's Hospital
SHM_CO012 Empower Caregivers: Personalised Recommendation for Patients with Dysphagia Stacy Lum  Sengkang General Hospital
SHM_CO013 FAQ to address queries commonly raised by requestors and approvers when using SAP MM Wong Mui Choo, Luwen  ALPS Pte Ltd
SHM_CO014 Specimen Labelling Improvement Bundle
Kaneswary d/o Kandasamy and Team Changi General Hospital
SHM_CO015 Development of the Prehospital Emergency Care System Evaluation Toolkit (PECSET) web application Cheong Wen Li, Ronald and Team SingHealth HQ
SHM_CO016 Development of the Asthma Population Health Dashboard in ODySSEy Lam Shao Wei Sean and Team SingHealth HQ
SHM_CO017 Saying it with a Logo: Defining the Eastern General Hospital (EGH) Identity Ng Wei Rong Lydia and Team SingHealth HQ
SHM_CO018 Process Improvement in Booking of Medical Transport Conveyance for Discharged Patients Sharon Faith Teo and Team Sengkang General Hospital
SHM_CO019 Perfectly Imperfect Health, the first local hospital podcast, to amplify mindshare of Singapore General Hospital among young Singaporeans as well as listeners globally Teo Kian Nguan and Team Singapore General Hospital
SHM_CO020 Cultivating Service Culture to Enhance Patient Experience at National Heart Centre Singapore (National Heart Centre Singapore) Connie Lim Kong Nee and Team National Heart Centre Singapore
SHM_CO021 The effectiveness of point of contact in improving communication between acute care hospital and nursing home Poh Shuet Ling Karen and Team Changi General Hospital
SHM_CO022 Beyond the Bulletin Board: Increasing Reach of Patient Safety Learnings through innovative communication collaterals  Swati Prakash and Team Singapore General Hospital
SHM_CO023 Enhancing clinical communication for patients experiencing miscarriage in Urgent O&G Centre (UOGC) Pok Si Hui Serene and Team KK Women's and Children's Hospital
SHM_CO024 To Reduce Time Spent on Patient Calls for D-1 Pre-operative Instructions Chen Guixiang  Singapore General Hospital
SHM_CO025 Improving Medication Management at Discharge for Paediatric In-patient Units Zhang Boning  and Team KK Women's and Children's Hospital
SHM_CO026 Consent Made Easy – Harmonising practices with the SingHealth Clinical Consent Template Chee Ming Siang David Jeremiah and Team SingHealth HQ
SHM_CO027 My Culture, My Beliefs: Embracing Cultural Diversity in Patient Care Cheok Poh Gek and Team Singapore General Hospital
SHM_CO028 Strategies for Increasing Healthier SG Enrolment through the Marketing of My Care Team (MCT) Carmen Leong and Team SingHealth Polyclinics
SHM_CO029 Empowering Volunteers to Support Telehealth Programme in the Community Bryan Ravie Bai Heng and Team Sengkang General Hospital
SHM_CO030 Effective Communication to Blood Cancer Patients Transferring from Singapore General Hospital to NCCS Alvin Ignatius Tan Wei Siang and Team Singapore General Hospital
SHM_CO031 Communication of Decantment of Haematology Centre to Patients Alvin Ignatius Tan Wei Siang and Team Singapore General Hospital
SHM_CO032 Enhancing communication in Specialist Outpatient Clinics (SOC) Kelly Kang  Singapore General Hospital



Environmental Sustainability

Abstract Code
Title
Author(s)
Institution
SHM_ES001 From Discard to Design: Syringe Driver Bag with a Purpose Jennifer De Leon Andaya and Team KK Women's and Children's Hospital
SHM_ES002 To reduce the number of opened unused surgical gloves in Major Operating
Theatre, General Surgery Ots
Ng Lay Har and Team Singapore General Hospital
SHM_ES003 Enhanced Efficiency and Reduced Carbon Footprint in Optimizing Breast Cancer Survivor Follow-ups Li Haixia, Rachel and Team National Cancer Centre Singapore
SHM_ES004 Reducing Suture Wastage To improve environmental sustainability at Operating Theatre, Raffles Hospital  Payacag Cherry Rose Ceniza and Team Raffles Hospital
SHM_ES005 Save Paper Initiative Sherlyn Wong Shi Hui and Team ALPS Pte Ltd
SHM_ES006 Driving Healthcare Sustainability: Green Procurement Practices for Environmental Stewardship Low Jia Miin
Ann Lim Bee Bee and Team
ALPS Pte Ltd
SHM_ES007 Introducing Sustainability Into A Yearly Divisional Event Azfar Bin Jalil and Team Changi General Hospital
SHM_ES008 Recycling of Medication Packaging Materials and The Impact of Increasing Accessibility of Recycling Bins for Staff at Pharmacy @ IB Wesley Huong Chik Han and Team Changi General Hospital
SHM_ES009 Ditch the Desflurane: A Quality Improvement Project to reduce OT carbon emissions Pamela Chia Xian Qing  and Team KK Women's and Children's Hospital
SHM_ES010 From Audit to Action: Enhancing Sustainability in Healthcare Liang Ming Yan and Team SingHealth Community Hospital
SHM_ES011 Recycle Right! Lee Chiew Ping and Team SingHealth HQ
SHM_ES012 Changi General Hospital Food Services Ongoing Journey for Sustainability Drive to Reduce Carbon Footprint  Varona Chan and Team Changi General Hospital
SHM_ES013 Reduction of Plastic Lamination by 48% for Medication Repackaging Boxes used in Outpatient Pharmacy Automation System (OPAS) Wong Khin Fui  ALPS Pte Ltd
SHM_ES014 Empowering Change: Reducing Paper Usage by 50% in Healthcare Organizations Ng Wan Ling  ALPS Pte Ltd
SHM_ES015 Efficiency and Sustainability: Digitizing Neuroradiology Patient Preparation Processes Oh Hui Ping and Team National Neuroscience Hospital
SHM_ES016 Implementation of Adobe Acrobat Sign for endorsement of Contract Teo Chong Ming, Eddie and Team ALPS Pte Ltd
SHM_ES017 Bringing Hospital Food Waste Back to Life with Black Soldier Flies Chloe Theng Le Xin and Team Singapore General Hospital
SHM_ES018 Green Lab, Clean Future: Reducing Carbon Footprint through Digital Transformation in the Clinical Biochemistry Laboratory at the Singapore General Hospital Gea Chong Jin and Team Singapore General Hospital
SHM_ES019 Hardcopy Newspapers to Digital News Sharon Faith Teo and Team Sengkang General Hospital
SHM_ES020 Managing Preventive Maintenance and Environmental costs for the Circulating Water Warming System in Singapore General Hospital Major OT Siow Yu Wai and Team Singapore General Hospital
SHM_ES021 Reusable Laundry Bags replacing 112,000 Disposable Plastic Bags for Mop Pads used annually by housekeepers in Sengkang General Hospital Tay Lian Ann and Team Sengkang General Hospital
SHM_ES022 Reduce . Reuse . Recycle. Repurpose Program Going Strong in Sengkang General Hospital Victor Tay and Team Sengkang General Hospital
SHM_ES023 Greening the Operating Theatre: A 6-Month Roadmap to a 25% Cost Saving through Battery Reuse and a 40% increase in Electrocautery Cable Waste Recycling Nicole Sim Leng and Team Sengkang General Hospital
SHM_ES024 Towards a Greener SingHealth Polyclinics (SingHealth Polyclinics) Angeline Tan and Team SingHealth Polyclinics
SHM_ES025 Tech Refresh for KK Women's and Children's Hospital Telecommunication – Securing a more sustainable tomorrow Moon Loh Guek Yoong and Team KK Women's and Children's Hospital
SHM_ES026 LAVAGE AND RECHARGE - SPARKING SAVINGS AND  SUSTAINABILITY
Joanne Yeo and Team Changi General Hospital
SHM_ES027 Sustainable Switch in Mainline Call Centre: From Paper to Digital Freddy Irawan Soetedja and Team KK Women's and Children's Hospital
SHM_ES028 Say "No" To Plastic @ Pharmacy Linus Sebastian Chan Tuck Choy and Team SingHealth Polyclinics
SHM_ES029 Streamlining Processes: Converting paper-based forms to e - forms Gladys Yap Hui Bee and Team SingHealth Community Hospital



Finance

Abstract Code
Title
Author(s)
Institution
SHM_FN001 Empowering Patients: DDA Payments for Embryo Storage Siti Haida Binte Ghani KK Women's and Children's Hospital
SHM_FN002 Securing Donations from untapped donor base via Patient Reported Experience Measure (PREM) survey Tan Ser Pei Amelia and Team KK Women's and Children's Hospital
SHM_FN003 Enhancing Instrument Protection: A Strategy to Reduce Breakages in the Mini 5 Curette Set Jesminder Kaur National Dental Centre Singapore
SHM_FN004 Optimizing Healthcare Delivery in SingHealth: A Population Health Dashboard for Strategic Capitation Budget Planning and Utilization Marianne Au Kit Har and Team SingHealth HQ
SHM_FN005 Cost Avoidance Achieved Through Value-Driven Care Practices Ivan Tan En-Howe and Team SingHealth HQ
SHM_FN006 Decreasing the outstanding amount incurred by SingHealth Polyclinics’s Acute-on-Demand TeleHealth (AODTH) patients Liu Shiying SingHealth Polyclinics
SHM_FN007 GIRO for annual payment of oocyte/embryo storage  Loh Poh Leng and Team KK Women's and Children's Hospital
SHM_FN008 Optimising resource utilisation by reducing pre-admission tests prior to cardiac catheterisation Procedure Amar Vaswani and Team National Heart Centre Singapore
SHM_FN009 Value-Based Costing & Financial Analysis at Tan Tock Seng Hospital Lim Zi Wei and Team Tan Tock Seng Hospital
SHM_FN010 Translating Changes to Nasoendoscopy TOSP guidelines for Frontline SOC Use Paul Chua Chen Yan and Team Singapore General Hospital



Human Resource

Abstract Code
Title
Author(s) Institution
SHM_HR001 Putting Automation Capabilities at the Fingertips of the Workforce: A Strategic Approach to Enterprise Robotic Process Automation (RPA) Training  Chan Wai Ching and Team Singapore General Hospital
SHM_HR002 Cross Train Operating Theatre Nurses for Endoscopy Procedures Muhammad Aidil Bin Rizwan and Team Sengkang General Hospital
SHM_HR003 Digitalisation of Competency Management  Kelly Woh and Team Singapore General Hospital
SHM_HR004 A Training Program to Upskill Therapy Assistants to Reduce Time Spent by Occupational Therapists on Patients who Underwent Breast Surgeries  Fiona Lim Yun Qian  Singapore General Hospital
SHM_HR005 Technologists’ Day: An Initiative to Promote Camaraderie and Boost Employee Morale Teng Jia Ying and Team Sengkang General Hospital
SHM_HR006 Building a GROSS (Getting Rid Of Stupid Stuff) Culture for Staff Well-Being: The Singapore General Hospital Experience Gary Ong Boon Kiat and Team Singapore General Hospital
SHM_HR007 Revamp of the KK Women's and Children's Hospital Employee Onboarding Programme Louis Tan Juan Fiu  and Team KK Women's and Children's Hospital
SHM_HR008 Journey of OPE Well-Being Warriors: Empowering Staff to Thrive Emmalynn Malaluan Novenario  Singapore General Hospital
SHM_HR009 Crossroads. The Road Ahead. Jocelynn Aw and Team Sengkang General Hospital
SHM_HR010 Empowering SingHealth Staff: Cultivating Staff Wellness for an Engaged Workplace. Low Yan Yin and Team SingHealth HQ
SHM_HR011 Promoting Mental Health at Work: A Mindfulness Initiative  Rachel Yap  Sengkang General Hospital
SHM_HR012 Building Confidence and Competency in Neuroradiology Staff on Patient Transfer Techniques: A Comprehensive Education Package Eileen Ng and Team National Neuroscience Hospital
SHM_HR013 Optimising HR Reporting - A Strategic Review and Harmonisation Initiative  Lee Shu Wei and Team SingHealth HQ
SHM_HR014 From Engagement to Enablement: Recognition for HR Excellence Michael Kee  SingHealth HQ
SHM_HR015 ACE-HIRE: Amplifying Candidates’ Experience through Hiring Improvement and Recruitment Enhancement Munirah Binti Rasid  SingHealth HQ
SHM_HR016 To reduce the failure attempts for all new hires who are undergoing the Pick and Pack Competency assessment in Singapore General Hospital Pharmacy Shakunthala D/O Hans Raj  Singapore General Hospital
SHM_HR017 Building Resilience, Igniting Passion: Optimizing the REACH Programme for Greater Impact Vivian Lee Jee Jeng and Team SingHealth HQ
SHM_HR018 Enhancing Competency: The Impact of Advanced Tracer Training (ATT) on Positive Shift Towards Collaborative Continuous Improvement Anju Mary Samuel and Team SingHealth HQ
SHM_HR019 Deploying Change Management (CM) Initiatives in SingHealth Tang Xin Yan and Team SingHealth HQ
SHM_HR020 Rethinking Work Schedule to Improve Employee Morale & Reduce Absenteeism by 50% Jenny Ng and Team Sengkang General Hospital
SHM_HR021 Click, Watch, Succeed: Video Training Triumphs for Success Factors  Leow Ye Yi  National Cancer Centre Singapore
SHM_HR022 Pharmacy Executives’ Career P3 Angeline Kala Mathi and Team Singapore General Hospital
SHM_HR023 Supporting Employees in Embracing System Transition Tan Ju Li  ALPS Pte Ltd
SHM_HR024 Unleashing Potential – A Holistic Leadership Development Journey Winnie Chew Wai Yee  ALPS Pte Ltd
SHM_HR025 0.5 + 0.5 to make 2.0 Wong Han Yong and Team KK Women's and Children's Hospital
SHM_HR026 Diversifying our Volunteer Manpower Pool for Health Buddy Ambassador Programme in SOC Clinics Nur Umairah Binte Rosli Kwang and Team Sengkang General Hospital
SHM_HR027 We Want to Hear You! A Step Up in Joy at Work Through Prioritising Staff Engagement   Chan Shi Ming  Sengkang General Hospital
SHM_HR028 Getting it Right for Onboarding Doctors, Right from Day 1 Wendy Cheng and Team Ng Teng Fong General Hospital
SHM_HR029 “What Matters to You” – To Engage, Enable and Energise Wong Sook Thow and Team KK Women's and Children's Hospital
SHM_HR030 'Our People’ - a Resilient, Agile and Future-Ready Workforce Samantha Wong Qiuxuan and Team National Neuroscience Hospital
SHM_HR031 Building a Culture of Mentoring – Impact, Insights & Intervention Cheong Kein Weng Dex and Team Singapore General Hospital
SHM_HR032 Customizing Learning Journeys for our Staff through Learning Fiesta  Cheong Kein Weng Dex  Singapore General Hospital
SHM_HR033 Revised Re-appointment Process for Refined Efficiency, Robustness and Comprehensiveness Ong Jing Wen and Team SingHealth HQ
SHM_HR034 Joy at work by adopting "FISH! Philosophy" at SOC Goh Li Shan Liza and Team Singapore General Hospital
SHM_HR035 Strengthening Team: Cultivate staff wellness through bonding and collaboration Goh Kee Wee and Team Singapore General Hospital



Operations

Abstract Code
Title
Author(s) Institution
SHM_OP001 RUSS@UOT Yeoh Lyn Febrianna  Singapore General Hospital
SHM_OP002 Nursing Manpower Retention Strategy: The Nurse Pool Initiative Tarvender Kaur  KK Women's and Children's Hospital
SHM_OP003 SURVEY OF RADIOLOGISTS ON WORK FROM HOME: USING THE RESULTS TO PLAN A HYBRID WORK MODEL Lai Yusheng Keefe and Team Singapore General Hospital
SHM_OP004 Establish a Seamless Workflow for Paediatric Patients on the Same-Day Admission (SDA) Koh Chang Hoe Sam and Team KK Women's and Children's Hospital
SHM_OP005 Addressing Frequent Leaks in CADD Y Extension Tubings: Improving Analgesia Delivery and Patient Safety Narayani D/O Jayakrishnan  KK Women's and Children's Hospital
SHM_OP006 Optimizing Neonatal Care: Enhancing CPAP Therapy Tan Li Hoon , Bettina  KK Women's and Children's Hospital
SHM_OP007 To reduce Patient Navigator/Medical Social Worker time taken in processing Interim Caregiver Service (ICS) referrals by 50% within 6 months Wang Li  Singapore General Hospital
SHM_OP008 Completing AcuPuncture with Safe Take Out of NEedles (CAPSTONE) Lau Wan Hui Adele  Sengkang General Hospital
SHM_OP009 Project Bench Restoration  Lee Chiew Ping  SingHealth HQ
SHM_OP010 Extendable Double Deck Sterile Trolley with Hooked Drip Stand (Eliminate risk of kinking of long device + Reduce risk of contamination during IR procedures) Lam Hoi Ying Janny  Sengkang General Hospital
SHM_OP011 Reduce Incidences of Stool Results Unavailable on TCU Norlina Binte Zamali   Sengkang General Hospital
SHM_OP012 Improved Limb Restrainer Design for Prevention of Harm and Improved Patient Safety  Woo Pei Yoong and Team Sengkang General Hospital
SHM_OP013 Open Date - Call me, maybe? Nah Chai Me Elaine and Team KK Women's and Children's Hospital
SHM_OP014 Improving drainage of Continuous Renal Replacement Therapy (CRRT) effluent in Sengkang General Hospital (Sengkang General Hospital) ICU Qiu Lurong and Team Sengkang General Hospital
SHM_OP015 Improving Appropriateness of Pre-Operative Chest X-Rays for Patients Undergoing Elective Surgery – Experience from a Single Center Tan Wen Jia and Team Singapore General Hospital
SHM_OP016 Introduction of Neuro Technologists’ Preliminary Reporting Ruby Hwang Chuen-Hong  Sengkang General Hospital
SHM_OP017 Scheduled Tuition Classes conducted in collaboration with Club Rainbow Volunteers at KK Women's and Children's Hospital for children admitted for Non-Accidental Injuries/Social Admissions   Nadeson Vannaja  KK Women's and Children's Hospital
SHM_OP018 Enhancing Patient Safety Through Timely and Effective Results Acknowledgment Teo Chiang Wen and Team SingHealth Community Hospital
SHM_OP019 VirtuaL assIstant for pre & post Surgery cAlls (LISA) Loh Huey Peng and Team Singapore National Eye Centre
SHM_OP020 UP for the CHALLENGE - Optimising Drug Challenge Waiting Time Vivian Tan  Singapore General Hospital
SHM_OP021 Destruction of Study Document Archival After Retention Period Tng Jia Qi  KK Women's and Children's Hospital
SHM_OP022 Utilization of PIMS in Discharge Pharmacy Operation to Improve Pharmacy Efficiency   Wesley Huong Chik Han and Team Changi General Hospital
SHM_OP023 Drug Diluent Guides for DEM Resuscitation Medications Rachel Lee Hui Yee  Singapore General Hospital
SHM_OP024 ICSIVRse: The Virtual Training Platform for Embryologists Learning Intracytoplasmic Sperm Injection (ICSI)  Chan Ling Hou Melinda and Team KK Women's and Children's Hospital
SHM_OP025 To reduce the surgical drain active drainage bottle vacuum loss rate Wang Qian  Sengkang General Hospital
SHM_OP026 Hybrid Workplace  Beatrice Low Soo Chin and Team SingHealth HQ
SHM_OP027 Primary Care Providers (PCPs) Empowerment - To Deliver Person Centred and Place Based Case  Ryan See Chor Kian and Team SingHealth HQ
SHM_OP028 Proof of Value trial: Autonomous last mile delivery robots  Tan Yun Hann and Team National Centre for Infectious Diseases
SHM_OP029 Improving Air-mattress activation, deactivation, and transfer workflow Andrea Choh and Team Singapore General Hospital
SHM_OP030 Reducing the Percentage of Incorrectly Filled Consent Forms in National Cancer Centre Singapore Charmaine Tan San Sze  National Cancer Centre Singapore
SHM_OP031 E- Learning for Nurse Preceptors Azkiah Binte Abdul Jabbar  Singapore General Hospital
SHM_OP032 Redesign of Changi General Hospital-SKCH Discharge Medication Supply Process to Improve Efficiency Yeap Ching Yee and Team Singhealth Community Hospital / Changi General Hospital
SHM_OP033 Optimizing Patient Medical Records Digitisation Processes for Improved Turnaround Time Lau Younan and Team Tan Tock Seng Hospital
SHM_OP034 Reduce Unnecessary Inpatient Fetal Viability Scans (FVS) for Obstetric patients Allison Tan Chek Swee and Team KK Women's and Children's Hospital
SHM_OP035 RPA of SMC's CME Points Submission Process with Potential Scalability Across Clusters Ng Yee Sing and Team Singapore General Hospital
SHM_OP036 Fast in fast out – Sustaining the Grab and Go cystoscopy kit  Teo Xin Ling   Changi General Hospital
SHM_OP037 Evaluating Open-Source Models for De-Identification of Unstructured Clinical Text Chia Sing Yi  Singapore General Hospital
SHM_OP038 Implementing Value-Based Care for St. Andrew’s Community Hospital Edward Goh and Team St Andrew's
Community Hospital
SHM_OP039 Fall Prediction and Prevention in Inpatient Open-Cubicle Wards Adrian Tan and Team St Andrew's
Community Hospital
SHM_OP040 Reduce physiotherapy master list errors from 883 to less than ten across all wards within six months Joyce Chua Boon Hui and Team St Andrew's
Community Hospital
SHM_OP041 Development of MRI Screening Tool for Individuals with Communication barriers Cycilia Kan and Team National Neuroscience Hospital
SHM_OP042 Evaluating the effectiveness of ThermaCare within the first 2 hours of life in newborns at Raffles Hospital (RH)  Ng Tien Shu Sheena and Team Raffles Hospital
SHM_OP043 Streamlining Nursing Audit Process through Digital Transformation Lim Seow Sin Crystal Anne  Sengkang General Hospital
SHM_OP044 Transforming Today for a Secure Tomorrow: Redefining Security for the changing landscape of Singapore General Hospital Campus Fadzil Bin Abdul Rahman and Team SingHealth HQ
SHM_OP045 Digitalising Surgery Listing for Efficiency & Sustainability Yee Li Xuan  National Dental Centre Singapore
SHM_OP046 Enhancing Healthcare Data Processing Using VBA Lim Qian Wei (Althea)  KK Women's and Children's Hospital
SHM_OP047 Comparative Analysis of Efficiency in Preparation Timing for Electroencephalography (EEG) Pillows Wan Sin Yee Carrie  Sengkang General Hospital
SHM_OP048 Optimizing Rostering for NUHS Contact Centre to Maintain Customer Satisfaction using A Data-driven Simulation Approach Xiao Jin and Team NUS-IORA
SHM_OP049 Ensuring safety with STAT orders Alerts to Nurses’ corporate phones Fan Peijin Esther Monica and Team Singapore General Hospital
SHM_OP050 Custom PDF Parsing with Microsoft (MS) Excel for Research Data Lim Hong Zhao Edmund  National Cancer Centre Singapore
SHM_OP051 Tele-OMFT: Improving Orofacial Myofunctional Therapy (OMFT) access for Obstructive Sleep Apnoea (OSA) patients (Phase 1) Phua Chu Qin and Team Sengkang General Hospital
SHM_OP052 QI Project on Reduction of Abandoned Call Rate at National Neuroscience Hospital Call Centre Janice Chia Zuo Hui  National Neuroscience Hospital
SHM_OP053 Streamlining the Work Process of Handling Empty Blood Packets Ang Lee San Jocelyn and Team Singapore General Hospital
SHM_OP054 SingHealth Mobile Inpatient Care (MIC) @ Home Debbie Tan Pei Yi  SingHealth HQ
SHM_OP055 Enhancing the Early Detection of Psychological Distress in Paediatric Oncology Wards: A Quality Improvement (QI) Initiative Beron Tan Wei Zhong and Team KK Women's and Children's Hospital
SHM_OP056 Pre-Registration of New Case Patients for Seamless Outpatient Onsite Experience Yuen Bi Huan and Team KK Women's and Children's Hospital
SHM_OP057 Scan It. Find It Claudia Goh Hui Shan and Team Singapore National Eye Centre
SHM_OP058 Distractions Away –To reduce % of Inappropriate Distractions for Medication Nurses at Children’s Emergency (CE) Andrea Hei Geok Mei and Team KK Women's and Children's Hospital
SHM_OP059 One pack is all you need! Tan Hui Ling and Team Singapore National Eye Centre
SHM_OP060 Activating Community Resources through the Partnership Engagement Framework Calvent Owh and Team SingHealth HQ
SHM_OP061 Streamlining New Intake Admission Processes for the Internal Medicine Residency Programme: A Two-Phase Approach  Cai Guorong and Team SingHealth HQ
SHM_OP062 Rethinking Care Efficiency: Insights and Opportunities Ken Lee Cheah Hooi and Team SingHealth HQ
SHM_OP063 Robots to augment the care team at the Emergency Department (ED) Ho Wan Qi  Changi General Hospital
SHM_OP064 Automating the List for the Specialist Review of Radiological Reports with Category Levels 4x and 5x  Wood Jin Wah and Team Changi General Hospital
SHM_OP065 Improvement in Blood-Taking Waiting Time at National Cancer Centre Singapore  Poh Zia Xin
Shifak Hadad
Sebastian Huin and Team
National Cancer Centre Singapore
SHM_OP066 Nurses led telephone follow up call to review need for 2 weeks follow up appointment (TCU) for patients receiving FF RT, and standardising TCU for all breast patients receiving radiotherapy Sunaina and Team National Cancer Centre Singapore
SHM_OP067 Increasing the compliance rate of using Octenidine treatment for MRSA decolonization in Ward 46 within 3 months Pi Guangyan  and Team Singapore General Hospital
SHM_OP068 Zap Zap to the rescue! Lee Chiew Ping  SingHealth HQ
SHM_OP069 Improving operational efficiency of housekeepers at inpatient wards Lee Chiew Ping and Team SingHealth HQ
SHM_OP070 Transforming Surgical Dressing: Simplifying for Nursing Excellence Nurulhuda Binte Abd Majid and Team KK Women's and Children's Hospital
SHM_OP071 Moving towards digitalization of mutual exchange of duties through e-request: Fast and hassle free, Neuroradiology success story Cycilia Kan Mei Ling and Team National Neuroscience Hospital
SHM_OP072 Improving Health Buddy App Usage Koh Kai Tian and Team Changi General Hospital
SHM_OP073 Reducing Counter Payments Koh Kai Tian and Team Changi General Hospital
SHM_OP074 Digitalisation of Waste Management System Chua Meifen Jennifer and Team Singapore General Hospital
SHM_OP075 Implementation of Equipment Trolley Management System to Reduce Response Time and Increase Operational Efficiency Quek Bak Siang and Team Singapore General Hospital
SHM_OP076 Small Change, Big Impact Quek Bak Siang and Team Singapore General Hospital
SHM_OP077 Reducing Waste in the TCU Process Mastura Binte Mohd Yusof  National Dental Centre Singapore
SHM_OP078 Reducing the frequency of changing Bonanno Catheter’s dressing in Ward 46 within 6 months Kellyn Lim Li Juan and Team Singapore General Hospital
SHM_OP079 Safety Checks Save Lives Kellyn Lim Li Juan and Team Singapore General Hospital
SHM_OP080 Implementing a Point System to optimise weekend rostering for KKIVF Embryologists Cleo Kwan Hui Yun and Team KK Women's and Children's Hospital
SHM_OP081 Smart Materials Delivery: Autonomous Mobile Robots (AMRs) for Operating Theatre Zhu Hai Fang  Changi General Hospital
SHM_OP082 Building Robotic Process Automation (RPA) Capabilities and Transforming care in KK Women's and Children's Hospital: an OPE and Nursing journey Teo Jing Chun and Team KK Women's and Children's Hospital
SHM_OP083 Development of a Microsoft Excel-based calculator to determine out-of-pocket chemotherapy charges Afidah Binte A Manaf and Team National Cancer Centre Singapore
SHM_OP084 Transit Place – PSA Role Transformation Lim Song Quan Jeremy and Team Changi General Hospital
SHM_OP085 Improving Deprescribing Rates in Hospitalized Patients at Sengkang Community Hospital  Apurva Thanju and Team Sengkang General Hospital
SHM_OP086 Nursing Home Residents going ED? Choose to Stay and Play with EAGLEcare ACT! Ng Jun Jie, Angus and Team Sengkang General Hospital
SHM_OP087 Clearing the Air: Industrial Hygiene Monitoring of Waste Anaesthetic Gases (WAGs) Chang Yoke Bee and Team Singapore General Hospital
SHM_OP088 Automate the Pain Away - ED Doctor’s Meal Order Automation Tian Zhi Hao and Team Sengkang General Hospital
SHM_OP089 Improving current practices for reprocessing of EEG electrode wires to increase staff efficiency and reduce cross infection risks towards patients Ang Yu Hui and Team Sengkang General Hospital
SHM_OP090 Disinfection of Linen Trolleys Returning from Wards Chang Pei Lee Charis and Team Singapore General Hospital
SHM_OP091 Enhancing Hand hygiene Compliance in an Isolation Ward Amanda Teo Hui Min and Team Changi General Hospital
SHM_OP092 A HOlistic Management and Enablement (HOME) project to improve vulnerable families’ self-efficacy, health-seeking behaviours, and their children’s school-readiness Julia Ong Lay Hoon  KK Women's and Children's Hospital
SHM_OP093 A ‘Digital-First’ ‘Oak Tree’ – Changi General Hospital’s Patient Service Centre (PSC) Tan Mei Fen and Team Changi General Hospital
SHM_OP094 Improve Utilisation of MRI Slots in 3T Scanner for Research Subjects Using Pre-Clinic Questionnaire Oh Hui Ping and Team National Neuroscience Hospital
SHM_OP095 Contract Monitoring Dashboard 3.0 Chloe Tay Qiu Ying and Team ALPS Pte Ltd
SHM_OP096 Tan Tock Seng Hospital Health Informatics Network (HINt) Ravinder Singh Sachdev and Team Tan Tock Seng Hospital
SHM_OP097 The SKH Continuous Hip Fracture Improvement Project (CHIP#) 2021 to 2024 Siow Wei Ming and Team Sengkang General Hospital
SHM_OP098 Reducing Reject Rate Percentage in General Radiography Nur Sharidah Fifiyana Binte Ilzam and Team Sengkang General Hospital
SHM_OP099 FC Robo-Advisors: Revolutionising Financial Counselling with Robotic Process Automation (RPA) Low Chi Ting  and Team Changi General Hospital
SHM_OP100 The Power of Incorporating Situational Awareness into Critical Care Pathways (Sengkang General Hospital Continuous Hip Fracture Improvement Project #2) Teddy Cheong Yao Wen and Team Sengkang General Hospital
SHM_OP101 Reduce Redundancy – To reduce the % of unnecessary checks on the e-medication trollies after very high frequencies (VHF) standbys for airway requisites preparation in Children Emergency (CE), KK Women's and Children's Hospital Cynthia Lim Rong Xiu and Team KK Women's and Children's Hospital
SHM_OP102 Swifter Appointments made to other SingHealth institutions (for patients upon discharge) Wendy Tan Shu Ling and Team Changi General Hospital
SHM_OP103 Automated infectious disease surveillance system for improved healthcare safety - 4D-DOSS Indumathi Venkatachalam and Team Singapore General Hospital
SHM_OP104 SingHealth Polyclinics Central Admin Team - Centralising tasks that can be performed backend Lucas Goh Chee Keong and Team SingHealth Polyclinics
SHM_OP105 Streamlining Xray appt-making process for patients discharged from Inpatient Wards Wendy Tan Shu Ling and Team Changi General Hospital
SHM_OP106 Going e-Bill for all Outpatient Cases in Sengkang General Hospital Amanda Low Si-min and Team Sengkang General Hospital
SHM_OP107 Improving workplace safety by conducting regular environmental safety checks to prevent the occurrence of potential incidents  Shayne Lin Tingxuan and Team SingHealth HQ
SHM_OP108 Establishing Nurse-Led Intraoperative Cell Salvage (ICS) Service in Singapore General Hospital Major Operating Theatres (MOT) Chng Xin Yu Esther and Team Singapore General Hospital
SHM_OP109 Management of a Point-Of-Care (POC) testing service: Lessons learnt  Malerie Goh Cui Lin and Team Sengkang General Hospital
SHM_OP110 Rapid Project Scaling using Robotic Process Automation (RPA) Eugene Ong  SingHealth HQ
SHM_OP111 Driving Efficiency: Enhancing Competency Workflow Phua Yu Ling Elizabeth and Team Singapore National Eye Centre
SHM_OP112 AI-Assisted Triage and Decision Support of Head and Neck Cancer Screening and Diagnosis in Low-Resourced Settings Michael Dorosan and Team SingHealth HQ
SHM_OP113 In silico evaluation of algorithm-based clinical decision support systems: A scoping review Michael Dorosan and Team SingHealth HQ
SHM_OP114 Perspectives from Healthcare Providers and Hospital Executives on Strategies toward a Future Hospital: Qualitative Insights from a Group-Model-Building Process Xu Yingqi and Team SingHealth HQ
SHM_OP115 Multiobjective Framework for the Efficient Design of Automated Guided Vehicles Systems via Discrete Events Simulation  Lam Shao Wei Sean and Team SingHealth HQ
SHM_OP116 Decision Support for Crisis Emergency Resource in Nursing (DiSCERN) Cheong Wen Li, Ronald and Team SingHealth HQ
SHM_OP117 Reducing OT nurses time spend in assembling and packing consignment sets in Central Sterile Supply Department (CSSD)  Rhoda Alcoma Villarosa and Team Changi General Hospital
SHM_OP118 Innovating PGY1 assessment data analysis and workflow with Robotic Process Automation (RPA) tools and Database Applications Crystal Tan and Team SingHealth HQ
SHM_OP119 Chariots – Last Mile Courier Services   Diana Ong and Team ALPS Pte Ltd
SHM_OP120 Enhancement of Unit Dose Pharmacy (UDP) for Safe & Timely Medication Collection Sharon Faith Teo and Team Sengkang General Hospital
SHM_OP121 Streamline Cardiac Implantable Electronic Device (CIED) Check Protocol for Radiotherapy (RT) Chong Hui Min and Team National Heart Centre Singapore
SHM_OP122 To Improve Life Support Course Registration & Theory Test workflow Nazeera Binte Hamzah  National Heart Centre Singapore
SHM_OP123 Load-levelling of Blood Test Appointment Slots at 2B Clinical Lab Irene Teo Bao Yun and Team National Heart Centre Singapore
SHM_OP124 Redesigning Resident Posting Announcement (PA) workflow with automation to achieve data accuracy and work efficiency SAMAD BIN AS’AD and Team SingHealth HQ
SHM_OP125 Gap Analysis: Development of Training Material to Bridge Knowledge Gap in Rehabilitation Management of Palliative Patients Under Inpatient Hospice Palliative Care Service WONG QIAN YI  Outram Community Hospital
SHM_OP126 Enabling Value-Based Care:  Strategies to Improve Adoption of Patient Reported Outcome Measures (PROMs) and their Outcomes Chan Lai Gwen and Team Tan Tock Seng Hospital
SHM_OP127 Towards higher efficiency for users in identification of medical devices for preventive maintenance (PM) to improve patient safety Mindy Phoo Shwe Zin and Team Singapore General Hospital
SHM_OP128 Improve tagging compliance & eliminate quarantined Endoscopes used on patient Li Xiaoke and Team Sengkang General Hospital
SHM_OP129 National Central Fill Pharmacy (NCFPOne); the 1st highly integrated Outsourced Prescription Fulfilment service for medication delivery Victor Kuan Wye Kwong and Team ALPS Pte Ltd
SHM_OP130 Robotic Portering for Laboratory Specimens  Lee Yi Hao Julian and Team KK Women's and Children's Hospital
SHM_OP131 In-house developed system to develop a medical administrative records improving patient management in Interventional Radiology Ho Hee Shen and Team KK Women's and Children's Hospital
SHM_OP132 Enhancing Workflow Efficiency through Digital Transformation at National Dental Centre Singapore Douglas Kwok  National Dental Centre Singapore
SHM_OP133 Cutting Telecommunication Waste Song Jiahui and Team SingHealth Community Hospital
SHM_OP134 Relocation and Towards Counter-less Service Yasa Yap Siew Geok and Team Changi General Hospital
SHM_OP135 To increase the Video Consultation (VC) take up rates among Hospital to Home (H2H) patients Nur Jannah Binte Mohamed Ramdan and Team Singapore General Hospital
SHM_OP136 MOM Converts - All babies < 30 days should be fed with Mother’s Own Milk (MOM) during their hospitalisation in Ward 56 Carolin Joseph Jeyanthi and Team KK Women's and Children's Hospital
SHM_OP137 Improving Effective and Prompt Management of Cytokine Release Syndrome (CRS) in Clinical Trial Participants across multi-disciplinary teams in a Clinical Trial Site or hospital setting Faye Pajarillaga Ebal and Team SingHealth HQ
SHM_OP138 Reduction of Overbooked Diabetic Retinopathy (DRS) Clinics Cindy Liew Yeong Shing and Team Singapore National Eye Centre
SHM_OP139 3Rs – Reduce, Redesign, Re-purpose Sylvia Sim  KK Women's and Children's Hospital
SHM_OP140 Incorporating Transitional Care Facilities into discharge planning in Outram Community Hospital Tan Huey Chieng and Team SingHealth HQ
SHM_OP141 A Clinical Decision Support tool to identify predictors of decompensation, acute-on-chronic liver failure and mortality in liver cirrhosis – a multicentre SingHealth Chronic Liver Disease Registry (SoLiDaRity-DAM) Amber, Chung Hwa Hwa and Team SingHealth HQ
SHM_OP142 Evaluating the Effectiveness of Patient and Caregiver Education through Caregiver Training Videos Boey Soh Qi Maria Baguita  KK Women's and Children's Hospital
SHM_OP143 ONE eProcurement system (National Instance) for all procurement needs Lim Hoon Min and Team ALPS Pte Ltd
SHM_OP144 Optimising the PGY1 Feedback Collation Workflow Using FormSG, Plumber, and Excel Formulas Laura Soo Fang Yi  Singapore General Hospital
SHM_OP145 Optimising loose implant packaging: A strategic approach to minimise resources by 75% in 6 months in Operating Theatre  Nur Aisyah Binte Roslan and Team Sengkang General Hospital
SHM_OP146 Dashboard to optimize bed utilization resource allocation and capacity planning within HD/ICA wards Koa Jia Tong (Shu Yu)  and Team Singapore General Hospital
SHM_OP147 Effective Response and Action to Local Anaesthetic (LA) Toxicity Crisis Nur’ain Binte Johar  Sengkang General Hospital
SHM_OP148 Optimising Telemetry Usage in Changi General Hospital Ruan XuCong and Team Changi General Hospital
SHM_OP149 Reduction of HO-MRSA bacteremia Using Multi Strategies Sharon Wong Yit Ngoh and Team Sengkang General Hospital
SHM_OP150 Central Sterile Supplies Unit (CSSU) – From paper to Computerised tracking system of surgical instrument used in surgery Hong Zhiyang and Team KK Women's and Children's Hospital
SHM_OP151 Enhancing Productivity with Tableau for Data Visualisations Nurul Nadhirah Binte Haizad and Team SingHealth Community Hospital
SHM_OP152 Minimizing delay in hip fracture surgery and surgical cancellations through a multi-prong approach Lim Wan Yen and Team Sengkang General Hospital
SHM_OP153 RSS Appointment Rescheduling Hotline Angeline Neo Wee Boon and Team SingHealth HQ
SHM_OP154 Project “Pause and Reset”- [Phase 1] Designing a decision workflow tool to identify meaningful and actionable Department Clinical Quality Indicators (CQIs) Lim Chee Hooi and Team Singapore General Hospital
SHM_OP155 ‘Digi Leave’ Request for Telecommunications Deployment Planning Freddy Irawan Soetedja and Team KK Women's and Children's Hospital
SHM_OP156 e-Workflow on Telco’s Contractors Management Daniel Tang Wai Kit and Team KK Women's and Children's Hospital
SHM_OP157 Automation Of Requests to Portering Department For Transportation Services of Patients For Haemodialysis At The Renal Dialysis Centre  Zhang Yan  Singapore General Hospital
SHM_OP158 Cut the tEDious consult wait time! Marcus Koh Wai Leong and Team Singapore General Hospital
SHM_OP159 Colour Coded Framework to manage Bed Crises in Singapore General Hospital Joseph Cheong Kin Meng and Team Singapore General Hospital
SHM_OP160 Implementation of SingHealth Residents’ and Partners’ Relationship Management (RPRM) system for SingHealth Healthier SG Teams Tan Zhi Xiang and Team SingHealth HQ
SHM_OP161 Automating the prioritisation of complex financial cases  Miriam Soh and Team Changi General Hospital
SHM_OP162 Development of Harmonised Scope, Competencies and Career Development Path for SingHealth Wellbeing Coordinators (WBCs) Pearline Lee and Team SingHealth HQ
SHM_OP163 Improving the efficiency of an Inpatient Smoking Cessation Counselling Programme Evin Tay Geok Ling and Team Sengkang General Hospital
SHM_OP164 To Streamline Induction Programme for Newly Joined Nurses in Orthopaedic Wards Norsazaliah Binte Mohammad Ishak and Team Singapore General Hospital
SHM_OP165 Evolution of Roles - Embracing New Challenges Pan Yongyu and Team Singapore General Hospital
SHM_OP166 Improving Patient Experience through Cleanliness in Patients’ Wards Gladys Yap Hui Bee  SingHealth Community Hospital
SHM_OP167 Improving healthcare professionals’ awareness on mechanical phlebitis contributed by combination of venous access devices uses Mohammed Arif Bin Mohammed Sa’at
Abdullah Hakim Bin Munthaha and Team
Sengkang General Hospital
SHM_OP168 Improve Patient's Understanding of Complex Pre-consult Test Instructions Lim Zhi Xian Jeremy  Singapore General Hospital
SHM_OP169 Dental @ Sleep Centre Koh Hui Ru  Singapore General Hospital
SHM_OP170 Quick onboarding guide for procedural clinic PSAs Eng Boon How and Team Singapore General Hospital
SHM_OP171 Centralised Video Consultation Sets Movement Suriya Kumar S/O Sozhavalavan  Singapore General Hospital
SHM_OP172 Digitizing dispatch of consent across institutions Nathaniel Koh and Team Singapore General Hospital
SHM_OP173 Smoothing operations and enhancing accuracy   Low Chern Siong  Singapore General Hospital



Patient Experience

Abstract Code
Title
Author(s) Institution
SHM_PE001 To achieve 100% compliance in scheduled cleaning of equipment in 3 months in Ward 46 Tan Hui Chen  Singapore General Hospital
SHM_PE002 Involving ESTHERS in Outram Community Hospital in the discussion of their care plan Lim Xue Ling Alisa and Team SingHealth Community Hospital
SHM_PE003 Bridging the gap to improve healthcare experience and outcomes: Transition from children to adult care– Findings from an Asian Cohort Hoh Sook Fun and Team KK Women's and Children's Hospital
SHM_PE004 Empowering Self-Care to Optimize Asthma Control in Primary Care Lim Cheau Yee and Team SingHealth Polyclinics
SHM_PE005 Improving Communication with Next-of-Kin (NOK) of Emergent (P1) Patients at the Emergency Department (ED) Janice Soo Jie Er  and Team Sengkang General Hospital
SHM_PE006 Effectiveness of a Modified Nurse-Led COUGH Bundle for Obese Patients after Bariatric Surgery Yang Jumei and Team Singapore General Hospital
SHM_PE007 Contrast Media-tors Wang Erni and Team Singapore General Hospital
SHM_PE008 Streamlining the Process of Intravenous Cyclophosphamide Administration for Non-Oncology Patients in a Tertiary Hospital Singapore Huang Zhihua  and Team Singapore General Hospital
SHM_PE009 Optimizing Safe-T Plus lancet usage to improve patient’s experiences on Capillary Blood Glucose (CBG) checking. Tan Qinghua and Team Sengkang General Hospital
SHM_PE010 Enhancing Personal Empowerment: Strategies for Self-Management in Spinal Cord Injury Rehabilitation Jiang Yan and Team Singapore General Hospital
SHM_PE011 Optimise sugar control through Self-care management With Empowerment, Engagement and Teaching (SWEET)  Herwanny Binte Omar and Team SingHealth Polyclinics
SHM_PE012 To Standardise Photo-filing Process and Patient/Next-of-kin Update Practices in High Dependency Wards to Improve Patient/Next-of-kin Experience and Satisfaction Levels Natalie Ngin Li Xin and Team Changi General Hospital
SHM_PE013 You Are Not Alone, Let Us Help You” – Empowering Dementia Caregivers: Essential Training for Quality Care Gao Ning and Team SingHealth Polyclinics
SHM_PE014 Empower Patients in Managing Acute Pain  Jeslyn Foo Jie Ling and Team Sengkang General Hospital
SHM_PE015 To increase resiliency index from 70% to 90% for nurses managing patient with challenging behaviours in Ward 53C/Ward 66B within 12 months Peggy Cheng Lay See and Team Singapore General Hospital
SHM_PE016 Embracing Excellence in End-of-Life (EOL) Care: An Educational Program to Improve End-of-Life Knowledge of Medical Ward Nurses Lee Chen Na and Team Singapore General Hospital
SHM_PE017 Singapore Health Patient Advocate Connection – Elevating the Voices of Patients, Families and Caregivers Tallin Ang and Team SingHealth HQ
SHM_PE018 Predictive Models for Post-procedure Complications in Liver Cancer Interventions: A Tertiary Hospital Experience Liang Leer and Team Singapore General Hospital
SHM_PE019 Enhancing Patient Care and Staff Safety by Using Needle-free Cannula for Administration of Subcutaneous Medicine in Palliative Care in Tertiary Hospital in Singapore Li Yajie and Team KK Women's and Children's Hospital
SHM_PE020 Say NO to Hypoglycemic Agent before Fasting Lab Tests Dai Ziyu and Team SingHealth Polyclinics
SHM_PE021 Care Initiation Treatment (CIT) in Emergency Department by Resident Nurses (RN) Michelle Loh Wan Yu and Team Singapore General Hospital
SHM_PE022 Empowering Health: Enhancing Patient Experience through Smart Screening Technology Jansen Koh Meng Kwang and Team Changi General Hospital
SHM_PE023 The value of inpatient music therapy for gynae-oncology palliative care in Singapore: a qualitative study Kayla Carissa Wong and Team KK Women's and Children's Hospital
SHM_PE024 Enhancing awareness of safe medication prescription to improve patient care Ye Lizhen and Team Singapore General Hospital
SHM_PE025 Transforming Assignments of Porter Services with Artificial Intelligence (AI) Sally Oh and Team KK Women's and Children's Hospital
SHM_PE026 I-leaflets Pauline Ngu Zuhua and Team Singapore National Eye Centre
SHM_PE027 Reducing Fluid Overload hospitalizations and readmissions through post-discharge Transitional Care Programmes Cynthia Lim Ciwei and Team Singapore General Hospital
SHM_PE028 Enhancing inclusion and support in the hospital for children on the autism spectrum - Experiences and needs of healthcare staff Xue Weilin Lynn and Team KK Women's and Children's Hospital
SHM_PE029 Engagement and Empowerment of Caregiver Teo Kai Yunn and Team Singapore General Hospital
SHM_PE030 Discharge “Go Home Earlier” Project Khoo Zi Xean and Team KK Women's and Children's Hospital
SHM_PE031 Enhancing the Hospital At Home Experience  Rachel Marie Towle and Team Singapore General Hospital
SHM_PE032 Enhancing Patient Experience: Designated Parking Space and Drop-Off Point for Caregivers of Paediatric Patients requiring Multiple Medical Equipment Tan Ser Pei Amelia  and Team KK Women's and Children's Hospital
SHM_PE033 An Inpatient Nurse-Led Initiative For Effective Capillary Blood Glucose Monitoring For Patients On Enteral Bolus Feeding Yu Junjiao and Team Singapore General Hospital
SHM_PE034 Sparkling Smile: To increase the awareness of oral hygiene among community dwelling older adults Loo Wan Tian and Team Singapore General Hospital
SHM_PE035 Breast Friends – Continual support for patients after radiotherapy  Lim Li Hoon (Lin LiYun) and Team National Cancer Centre Singapore
SHM_PE036 I am a caregiver Feng Yan and Team St Andrew's
Community Hospital
SHM_PE037 Falls Prevention in Rehabilitation Wards at St. Andrew’s Community Hospital   Feng Yan and Team St Andrew's
Community Hospital
SHM_PE038 Pilot of One-Stop Clinic for Breast Cancer Diagnosis  Liang Leer and Team Singapore General Hospital
SHM_PE039 Reducing the skin tear incidence among the elder adults Zhou Lin Fang and Team Changi General Hospital
SHM_PE040 Raising Awareness to Improve Sengkang Polyclinic patient’s handling of Erythropoietin injections  Siti Nur’Ishana Binte Mahmood  and Team SingHealth Polyclinics
SHM_PE041 Sengkang General Hospital-SingHealth Polyclinics Direct Access Spirometry Service Rachel Teo Ying  and Team Sengkang General Hospital
SHM_PE042 Empowering patients in Self-Reporting of Pain Ran Zhihui and Team Singapore General Hospital
SHM_PE043 MyEdu- Placing a Library of Healthcare Education Materials in the Hands of our Patients Lim Shu Hui and Team Singapore General Hospital
SHM_PE044 Understanding Phase II Cardiac Rehabilitation Program Enrollment In An Evolving Healthcare Landscape: Revisiting Patients’ Decisions Foong Mei Mei and Team Changi General Hospital
SHM_PE045 Holistic Preventive Healthcare for Residents with HealthUP! on Health Buddy app Leonora Liu Yi Rong  and Team SingHealth HQ
SHM_PE046 Smooth injections – Happy Nurses & Happy Patients: A quality improvement approach to optimise nurses’ hand strain and patient satisfaction Adele Woon Pei Ning and Team National Cancer Centre Singapore
SHM_PE047 Tranquil Claims: A comforting experience for next of kin Seah Huay Ling and Team KK Women's and Children's Hospital
SHM_PE048 Keeping our patient’s Next of Kin at ease Zeng Zhenhao and Team Changi General Hospital
SHM_PE049 Voluntary breath-hold home training for patients referred for Deep-Inspiration Breath-Hold (DIBH) radiotherapy – Is it beneficial? Muhammad Fairuz Bin Jum’ee and Team National Cancer Centre Singapore
SHM_PE050 Enhancing the Special Care Nursery’s (SCN) environment through Quiet Time: A quality improvement initiative Lakshmi D/O Shandra Bos and Team KK Women's and Children's Hospital
SHM_PE051 Enhancing Patient Experience in Asthma Care through Objective Inhaler Technique Assessment using iBreathEzy Biju Thomas and Team KK Women's and Children's Hospital
SHM_PE052 Enhancing Family-Centered Care in KK Women's and Children's Hospital Neonatal Intensive Care Unit (NICU): The Impact of Virtual Visitation on Parental Satisfaction and Staff Perspectives  Lo Bo Chu and Team KK Women's and Children's Hospital
SHM_PE053 Evaluation of TeleHEalth Services for Seniors (THESS), a community telehealth service targeting vulnerable older patients Lim Yin Yu and Team SingHealth Polyclinics
SHM_PE054 Enhancing Patient Access to Prosthodontic Care: A Team-Based Approach to Reducing Wait Time to Appointment Phang Zi Ying  National Dental Centre Singapore
SHM_PE055 Enhancing Radiological Workflows to Ensure Patient Safety Felicia Lee Shu Qing and Team National Dental Centre Singapore
SHM_PE056 Enhancing Patient Attendance: Strategies to Reduce No-Show Rates for Medical Social Work (MSW) Appointments Kristy Tan  National Dental Centre Singapore
SHM_PE057 Time and distance saved from remote monitoring of International Normalized Ratio (INR) and warfarin titration in the Anticoagulation Clinic (ACC) Ramasamy Chockalingam Jnr and Team National Heart Centre Singapore
SHM_PE058 Time to Move: Sit Out Of Bed (S.O.O.B) Dionna Long Shiying and Team Singapore General Hospital
SHM_PE059 Introduction and Implementation of a Peripheral IV Cannula (PIVC) Care Bundle to warrant good practices and reduce risk of incidences of phlebitis in a medical ward Nur Rafi’ah Binte Abdul Latif and Team Changi General Hospital
SHM_PE060 Spreading Change Package for Delirium Detection: A Comprehensive Hospital-Wide Programme for Older Adults Li Fuyin and Team Changi General Hospital
SHM_PE061 Experiences of people with stroke transitioning from hospital to home in Singapore: A learning journey Ng Si Hui and Team Sengkang General Hospital
SHM_PE062 Exploring the lived return-to-work (RTW) experiences of people with acquired brain injury (ABI) in Singapore: A qualitative study Yeo Yi Min Dawn and Team Sengkang General Hospital
SHM_PE063 A Collaborative Platform – Design. Ideate. Sustain. Change for Healthcare Organisations Café (DISCO-Café) Bernice Teo and Team SingHealth HQ
SHM_PE064 Enhancing access to Rehabilitation for Cancer Survivors  Nithia Angamuthu and Team National Cancer Centre Singapore
SHM_PE065 Motor Sensory Assessment of Spinal Surgery Patients Rajashulakshana D/o Rajaram  and Team Singapore General Hospital
SHM_PE066 To Improve the Care Provided to Spinal Cord Injured patients Rajashulakshana D/o Rajaram  and Team Singapore General Hospital
SHM_PE067 Review ED Lodger Billing Mechanism to Stay Current and Effective Tan Qiu Yan and Team Sengkang General Hospital
SHM_PE068 Bed crunch, wait time a no go, fret not as we have overflow Gareth Ng and Team Sengkang General Hospital
SHM_PE069 Ground sensing of patient sentiment using machine learning on patient’s verbatim coupled with other Patient Experience (PE) metrics Leong Jiawei and Team Singapore General Hospital
SHM_PE070 An enhanced patient experience for Singapore National Eye Centre patients at Sengkang General Hospital Surgery on 2 (SO2) Kenneth Chan Hua Chun and Team Sengkang General Hospital
SHM_PE071 Scoring It ABsolutely Right – An Automated Approach to Speech Discrimination Test Scoring Tan Ping Meng Adam and Team Singapore General Hospital
SHM_PE072 I-B-SAFE
(Identify-Buddy-Safe-Accessible-Form-deEscalate)
Wang Yumiao  Changi General Hospital
SHM_PE073 I’m not scared to talk about it! Murnie Binte Osman Zaieuddin and Team SingHealth HQ
SHM_PE074 Enhancing Patient and Staff Experience @ KKIVF Centre Through Design Thinking Christina Lee Ling Qian and Team KK Women's and Children's Hospital
SHM_PE075 Challenging Norms to Improve Patient Experience: Story of Implementing Single Visit Consult and Procedure for Fine Needle Aspiration Cytology (FNAC) of Thyroid Nodules Goh Xiao Qing and Team Sengkang General Hospital
SHM_PE076 Reducing Preventable Medication Error in Medical Wards Within 9 Months Koh Wei Liang William and Team Singapore General Hospital
SHM_PE077 2-Patient Identifier Verification – Be Sure Be Safe  Suryani Binte Samad and Team Singapore General Hospital
SHM_PE078 Parental experience with Advanced Practice Nurse (APN)- led service- Home Phototherapy for Neonates with Jaundice  Zeng Yanyin and Team KK Women's and Children's Hospital
SHM_PE079 An efficiency frontier analysis of regional surgical system actions and responses in the management of COVID-19 Lam Shao Wei Sean and Team SingHealth HQ
SHM_PE080 Hospitalization experience and frailty prevention in hospitalized older patients: A Qualitative Study Xu Yingqi and Team SingHealth HQ
SHM_PE081 From Care to Convenience: Increasing Access to Vending Machines within Medical Centre Tin Shi Hui and Team Sengkang General Hospital
SHM_PE082 Engaging Basic Care Volunteers to bring support and relief to nurses and caregivers at KK Women's and Children's Hospital inpatient wards – A collaboration between Nursing Division and Corporate Communications Dept  Nadeson Vannaja and Team KK Women's and Children's Hospital
SHM_PE083 An Improved Workflow for a Better Patient Experience in Holter Ong Shi Ting and Team National Heart Centre Singapore
SHM_PE084 Reducing the length of stay of chronically ill patients in Cardiothoracic Intensive Care Unit (CTICU) Gillian Wee Hwei Li and Team National Heart Centre Singapore
SHM_PE085 Cable-less LVAD Tan Shue Yin Janna and Team National Heart Centre Singapore
SHM_PE086 Reduce Incidence of Phlebitis in National Heart Centre Singapore Xiao Li  National Heart Centre Singapore
SHM_PE087 Prevention of Kinking of Distal Perfusion Catheter for ECMO Circuit Charmaine Ong Xiang Yun and Team National Heart Centre Singapore
SHM_PE088 Time and distance saved from remote monitoring of International Normalized Ratio (INR) and warfarin titration in National Heart Centre Singapore Anticoagulation Clinic (ACC) Ramasamy Chockalingam Jnr and Team National Heart Centre Singapore
SHM_PE089 Developing a Natural Language Processing (NLP) Powered Web App Prototype to Augment Identification of Staff Named in Patients’ Compliments Darryl Cheong Jin Wei and Team Singapore General Hospital
SHM_PE090 Streamlining the Intra-Uterine Insemination (IUI) Pre-Treatment Processes through Digitalization to Expedite Treatment Initiation Christine Loh Poh Leng and Team KK Women's and Children's Hospital
SHM_PE091 STABLE: STability Assessment of BI-RADS 3 Lesions – Combining evidence-based precision with quality patient experience Lee Chee Meng and Team Sengkang General Hospital
SHM_PE092 Delivering Service Excellence for Patient Satisfaction Victor Tay and Team Sengkang General Hospital
SHM_PE093 Monthly Local Delights for Patients: Elevating the Patient Experience Ng Shu Jun and Team Outram Community Hospital
SHM_PE094 To improve the compliance and accuracy rate in delirium screening for critically ill patients in both Intensive Care Unit (ICU) at Changi General Hospital Song Xiaoying  Changi General Hospital
SHM_PE095 Reducing Pre-operative Anxiety in Patients at Sengkang General Hospital’s (Sengkang General Hospital) Anaesthesia Pre-Evaluation Clinic (PEC)  Madeleine Cheng Chui Ru and Team Sengkang General Hospital
SHM_PE096 A Balancing Act between Patient and Institution Needs: Centralising Payment Counters at Specialist Outpatient Clinics (SOCs) Amanda Low Si-min and Team Sengkang General Hospital
SHM_PE097 Improving Informed Consent in Vascular Surgery with Medical Animation Wu Jingting and Team MOHH
SHM_PE098 Improving vaccination rates (Influenza, Pneumococcal, Hepatitis A, Hepatitis B) among Liver Cirrhosis patients Khoo Jingyi Maple and Team Sengkang General Hospital
SHM_PE099 Service Sparks - Igniting Patient Care Experience  Karen Perera and Team Singapore General Hospital
SHM_PE100 Caring for Longstayers in Ng Teng Fong General Hospital  Norhisham Main and Team Ng Teng Fong General Hospital
SHM_PE101 Empowering Safety: Reducing Extravasation Risk in Women Day Therapy Centre (WDTC) Fung Sin Ting Kitty and Team KK Women's and Children's Hospital
SHM_PE102 Operating Theatre Simulation Training on Crisis Management Leads to Positive Outcome of a Maternal Collapsed Patient During Caesarean Section Shen Haiying and Team KK Women's and Children's Hospital
SHM_PE103 Enhancing Patient Experience with Influenza Vaccination Awareness Among Asthma Patients Peng Shuangshuang  SingHealth Polyclinics
SHM_PE104 Post consultation instructions from non Chinese speaking staff to Chinese only speaking patients Janet Khoo Beng Neo and Team Singapore General Hospital
SHM_PE105 Revitalising Post-Surgery Diets for Patients with Clefts: Our QI Journey  Selena Ee-Li Young and Team KK Women's and Children's Hospital
SHM_PE106 Enhancement Positive Communication Skills Ching Sui Shing  Singapore General Hospital
SHM_PE107 Improving Outcome of Patients Undergoing Emergency Laparotomy (EL) in Ng Teng Fong General Hospital Yong Khin Mei, Sheryl and Team Ng Teng Fong General Hospital
SHM_PE108 Temasek Foundation Music, Baby, and Me (TF-MBM): A Music Therapy (MT) Programme for Premature Infants and their Families Kayla Carissa Wong and Team KK Women's and Children's Hospital
SHM_PE109 Facilitating the completion of transition period (8 hours no-touch) requests by palliative patients and their next-of-kins (NOKs) in Singhealth Community Hospitals (SingHealth Community Hospital) Inpatient Hospice and Palliative Care Service (IHPCS)  Ami Nagashima and Team SingHealth Community Hospital
SHM_PE110 Medication Delivery Service (MDS) – How to Drive Up Self-Activated MDS Requests Via HealthBuddy (HB) App? Vivian Chee Wing Ling and Team SingHealth Polyclinics
SHM_PE111 Improving remote support for patients on Continuous Positive Airway Pressure (CPAP) therapy using cloud-based telemonitoring system Soh Rui Ya and Team Sengkang General Hospital
SHM_PE112 Integrated Screening and Tiered Intervention: Delivering Appropriate Intervention based on Understanding of Resident’s Health Needs Yee Wan Qi and Team Singapore General Hospital
SHM_PE113 Direct referral and transfer from Sengkang General Hospital Emergency Department (ED) to SKCH Inpatient hospice and palliative care service (IHPCS), for a seamless transition of care for palliative patients in Sengkang Hospital Campus Khairun Nafeesha Ramly and Team Sengkang General Hospital
SHM_PE114 Bariatric Code Blue Cecilia Wong Li Zhi and Team Singapore General Hospital
SHM_PE115 Enhancing ESTHERS’ Experience with Video Consultation (VC) Faith Ng Shu Yi and Team Singapore General Hospital
SHM_PE116 Reducing the Patient Journey of Follow-up patients in Singapore General Hospital ENT Specialist Outpatient Clinics Paul Chua Chen Yan and Team Singapore General Hospital
SHM_PE117 Setup an Expansion of Pulmonary Function Laboratory in Singapore General Hospital Block 3 Level 1  Nur Aziemah Binti Johari and Team Singapore General Hospital
SHM_PE118 Informative signage to create awareness for patients returning from pre-consult investigative services   Jessie Ong Shi Qi and Team Singapore General Hospital
SHM_PE119 Come for your correct outpatient appointment New Ziyang and Team Singapore General Hospital
SHM_PE120 Improving Outpatient Billing Experience through Patient’s Voice Yang Hui and Team Singapore General Hospital



Supply Chain Management

Abstract Code
Title
Author(s)
Institution
SHM_SCM001 Driving Efficiency by Segmentation of Providers through Establishment of Panel Contracts for Collaterals  Karin Ang Gek Chin  ALPS Pte Ltd
SHM_SCM002 Enhanced Procurement for Innovation Projects Ler Sock Hoon and Team ALPS Pte Ltd
SHM_SCM003 Smart Dashboard - ALPS Pte Ltd Pyramid Diana Ong ALPS Pte Ltd
SHM_SCM004 ALPS Pte Ltd Central Warehouse Supply Chain Solution James Ang and Team ALPS Pte Ltd
SHM_SCM005 Value Added initiative by ALPS Pte Ltd - Relabelling of drugs to enhance safe use of medications Wong Hiu Tung Janet ALPS Pte Ltd
SHM_SCM006 Collaboration between Pharmacy Store and Nursing to manage Clean Utility room Oh Kar Hong Karen and Team ALPS Pte Ltd
SHM_SCM007 Effective workflow to manage supply disruption of medications – Example of Suxamethonium Injection Oh Kar Hong Karen and Team ALPS Pte Ltd
SHM_SCM008 Enhancing Efficiency Through Pharmacy Store Space Optimisation Siti Nurulhuda Bte Sheikh Salim and Team ALPS Pte Ltd
SHM_SCM009 Generating Business value by exploring Product Specification Optimization Jessica Low Chai Hoon ALPS Pte Ltd
SHM_SCM010 Generating Business value by exploring the use of substitute product Jessica Low Chai Hoon ALPS Pte Ltd
SHM_SCM011 Go paperless - Implementation of electronic approval for Internal documents such as Waiver of Competition (WOC), Variation Order (VO) and Approval paper Jessica Low Chai Hoon ALPS Pte Ltd
SHM_SCM012 Streamline processes by outsourcing the packing of toiletries items from logistic team to supplier Jessica Low Chai Hoon ALPS Pte Ltd
SHM_SCM013 Automating order tracking & stock level management Patrick Er Xuan Hua ALPS Pte Ltd
SHM_SCM014 Navigating the Evaluation Sky: A Pre-Evaluation Kick off Briefing Video Inspired by Flight Safety Protocols Andy Gan Kok Wee ALPS Pte Ltd
SHM_SCM015 Streamlining Procurement Education with Kahoot! Teo Chong Ming, Eddie and Team ALPS Pte Ltd
SHM_SCM016 Optimizing Procurement Efficiency: A VBA-Driven Procurement Timeline Generator Based on ALPS Pte Ltd KPI TAT Teo Chong Ming, Eddie ALPS Pte Ltd
SHM_SCM017 Changi General Hospital MMD  – Uniform Ordering Form KOH SZE LING and Team ALPS Pte Ltd
SHM_SCM018 Improving medication supply resilience and reducing wastage within Sengkang General Hospital Operating Theatre (OT) Lim Wan Yen and Team Sengkang General Hospital
SHM_SCM019 Optimise Inventory Management in Ward 7 (Pilot) Eric Ng Kok Hooi St Andrew's
Community Hospital
SHM_SCM020 Reduce Ward Stocks Top Up Time by CSD Ong Seok Peng St Andrew's
Community Hospital
SHM_SCM021 Standardize IT Risk Assessment Process During Procurement In NUHS Ho Tuck Meng ALPS Pte Ltd
SHM_SCM022 Enhancing Medical  Supply Resiliency for Public Health Institutions through an End to End Dashboard Wayne Wong Wen Kang ALPS Pte Ltd
SHM_SCM023 Reducing Median Waiting Time for Haematology Appointment Alvin Ignatius Tan Wei Siang and Team Singapore General Hospital



Categories:

Jump to: Communications | Environmental Sustainability | Finance | Human Resource | Operations | Patient Experience | Supply Chain Management