This interactive two-day workshop focuses on how you can best leverage interest-based negotiation techniques to manage, de-escalate and resolve disputes, with several 'customised' exercises based on real-life cases. It will be facilitated by by Mr Darrel Quek and his team from the MOHH Healthcare Mediation Unit.
At the end of the workshop, you will learn about:
24 pax
Registration is on a first-come, first-served basis. Successful registrants will be notified via email with information on payment details.
In line with the Singapore Personal Data Protection Act (PDPA), please note that we have updated our SingHealth Data Protection Policy, a copy of which is available at http://www.singhealth.com.sg/pdpa. Hard copies are also available on request.
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