Abstract Listing

We have received more than 400 Abstracts for Singapore Healthcare Management 2024 and we thank everyone for your participation!

Refer below to the list of Abstracts for each category.

Categories:

Communications

Abstract Code	Title	Author(s)	Institution
SHM_CO001	After Hours Communication Framework	T. Anita D/O D R Thambirajah	Singapore National Eye Centre
SHM_CO002	“EmpowERMent” – An Enterprise Risk Management (ERM) Communications Initiative	Chia Shuen Hui Sara and Team	SingHealth HQ
SHM_CO003	Our Epic Journey – Engaging Staff on the Move to the Epic Electronic Medical Record (EMR) System	Gail Tan and Team	SingHealth HQ
SHM_CO004	Leveraging Microsoft TEAMS for Enhanced Communication in High-Level Isolation Unit: A Comparative Analysis	Lim Voon Ping	National Centre for Infectious Diseases
SHM_CO005	Encouraging Safe Active Mobilization in a Pilot Ward to Reduce Patient Falls	Chua Shu Hui Marilyn and Team	Sengkang General Hospital
SHM_CO006	Piloting a Role-Based Communication System	Lim Shu Hui and Team	Singapore General Hospital
SHM_CO007	One communication hug!	Guo Yan and Team	Singapore National Eye Centre
SHM_CO008	One SingHealth in Support of Healthier SG Roadshows	Nicole Ho	SingHealth HQ
SHM_CO009	Singapore Health – Transforming From Print to Multichannel Health News Content, Amplifying Reach and Impact	Domenica Tan	SingHealth HQ
SHM_CO010	Artful Surgical Streamlining	Tan Hui Ling and Team	Singapore National Eye Centre
SHM_CO011	Advancing Communication in Paediatric Neurosurgery: Insights from a Pilot Study on Mixed Reality Platforms	Sharon Low and Team	KK Women's and Children's Hospital
SHM_CO012	Empower Caregivers: Personalised Recommendation for Patients with Dysphagia	Stacy Lum	Sengkang General Hospital
SHM_CO013	FAQ to address queries commonly raised by requestors and approvers when using SAP MM	Wong Mui Choo, Luwen	ALPS Pte Ltd
SHM_CO014	Specimen Labelling Improvement Bundle	Kaneswary d/o Kandasamy and Team	Changi General Hospital
SHM_CO015	Development of the Prehospital Emergency Care System Evaluation Toolkit (PECSET) web application	Cheong Wen Li, Ronald and Team	SingHealth HQ
SHM_CO016	Development of the Asthma Population Health Dashboard in ODySSEy	Lam Shao Wei Sean and Team	SingHealth HQ
SHM_CO017	Saying it with a Logo: Defining the Eastern General Hospital (EGH) Identity	Ng Wei Rong Lydia and Team	SingHealth HQ
SHM_CO018	Process Improvement in Booking of Medical Transport Conveyance for Discharged Patients	Sharon Faith Teo and Team	Sengkang General Hospital
SHM_CO019	Perfectly Imperfect Health, the first local hospital podcast, to amplify mindshare of Singapore General Hospital among young Singaporeans as well as listeners globally	Teo Kian Nguan and Team	Singapore General Hospital
SHM_CO020	Cultivating Service Culture to Enhance Patient Experience at National Heart Centre Singapore (National Heart Centre Singapore)	Connie Lim Kong Nee and Team	National Heart Centre Singapore
SHM_CO021	The effectiveness of point of contact in improving communication between acute care hospital and nursing home	Poh Shuet Ling Karen and Team	Changi General Hospital
SHM_CO022	Beyond the Bulletin Board: Increasing Reach of Patient Safety Learnings through innovative communication collaterals	Swati Prakash and Team	Singapore General Hospital
SHM_CO023	Enhancing clinical communication for patients experiencing miscarriage in Urgent O&G Centre (UOGC)	Pok Si Hui Serene and Team	KK Women's and Children's Hospital
SHM_CO024	To Reduce Time Spent on Patient Calls for D-1 Pre-operative Instructions	Chen Guixiang	Singapore General Hospital
SHM_CO025	Improving Medication Management at Discharge for Paediatric In-patient Units	Zhang Boning and Team	KK Women's and Children's Hospital
SHM_CO026	Consent Made Easy – Harmonising practices with the SingHealth Clinical Consent Template	Chee Ming Siang David Jeremiah and Team	SingHealth HQ
SHM_CO027	My Culture, My Beliefs: Embracing Cultural Diversity in Patient Care	Cheok Poh Gek and Team	Singapore General Hospital
SHM_CO028	Strategies for Increasing Healthier SG Enrolment through the Marketing of My Care Team (MCT)	Carmen Leong and Team	SingHealth Polyclinics
SHM_CO029	Empowering Volunteers to Support Telehealth Programme in the Community	Bryan Ravie Bai Heng and Team	Sengkang General Hospital
SHM_CO030	Effective Communication to Blood Cancer Patients Transferring from Singapore General Hospital to NCCS	Alvin Ignatius Tan Wei Siang and Team	Singapore General Hospital
SHM_CO031	Communication of Decantment of Haematology Centre to Patients	Alvin Ignatius Tan Wei Siang and Team	Singapore General Hospital
SHM_CO032	Enhancing communication in Specialist Outpatient Clinics (SOC)	Kelly Kang	Singapore General Hospital

Environmental Sustainability

Abstract Code	Title	Author(s)	Institution
SHM_ES001	From Discard to Design: Syringe Driver Bag with a Purpose	Jennifer De Leon Andaya and Team	KK Women's and Children's Hospital
SHM_ES002	To reduce the number of opened unused surgical gloves in Major Operating Theatre, General Surgery Ots	Ng Lay Har and Team	Singapore General Hospital
SHM_ES003	Enhanced Efficiency and Reduced Carbon Footprint in Optimizing Breast Cancer Survivor Follow-ups	Li Haixia, Rachel and Team	National Cancer Centre Singapore
SHM_ES004	Reducing Suture Wastage To improve environmental sustainability at Operating Theatre, Raffles Hospital	Payacag Cherry Rose Ceniza and Team	Raffles Hospital
SHM_ES005	Save Paper Initiative	Sherlyn Wong Shi Hui and Team	ALPS Pte Ltd
SHM_ES006	Driving Healthcare Sustainability: Green Procurement Practices for Environmental Stewardship	Low Jia Miin Ann Lim Bee Bee and Team	ALPS Pte Ltd
SHM_ES007	Introducing Sustainability Into A Yearly Divisional Event	Azfar Bin Jalil and Team	Changi General Hospital
SHM_ES008	Recycling of Medication Packaging Materials and The Impact of Increasing Accessibility of Recycling Bins for Staff at Pharmacy @ IB	Wesley Huong Chik Han and Team	Changi General Hospital
SHM_ES009	Ditch the Desflurane: A Quality Improvement Project to reduce OT carbon emissions	Pamela Chia Xian Qing and Team	KK Women's and Children's Hospital
SHM_ES010	From Audit to Action: Enhancing Sustainability in Healthcare	Liang Ming Yan and Team	SingHealth Community Hospital
SHM_ES011	Recycle Right!	Lee Chiew Ping and Team	SingHealth HQ
SHM_ES012	Changi General Hospital Food Services Ongoing Journey for Sustainability Drive to Reduce Carbon Footprint	Varona Chan and Team	Changi General Hospital
SHM_ES013	Reduction of Plastic Lamination by 48% for Medication Repackaging Boxes used in Outpatient Pharmacy Automation System (OPAS)	Wong Khin Fui	ALPS Pte Ltd
SHM_ES014	Empowering Change: Reducing Paper Usage by 50% in Healthcare Organizations	Ng Wan Ling	ALPS Pte Ltd
SHM_ES015	Efficiency and Sustainability: Digitizing Neuroradiology Patient Preparation Processes	Oh Hui Ping and Team	National Neuroscience Hospital
SHM_ES016	Implementation of Adobe Acrobat Sign for endorsement of Contract	Teo Chong Ming, Eddie and Team	ALPS Pte Ltd
SHM_ES017	Bringing Hospital Food Waste Back to Life with Black Soldier Flies	Chloe Theng Le Xin and Team	Singapore General Hospital
SHM_ES018	Green Lab, Clean Future: Reducing Carbon Footprint through Digital Transformation in the Clinical Biochemistry Laboratory at the Singapore General Hospital	Gea Chong Jin and Team	Singapore General Hospital
SHM_ES019	Hardcopy Newspapers to Digital News	Sharon Faith Teo and Team	Sengkang General Hospital
SHM_ES020	Managing Preventive Maintenance and Environmental costs for the Circulating Water Warming System in Singapore General Hospital Major OT	Siow Yu Wai and Team	Singapore General Hospital
SHM_ES021	Reusable Laundry Bags replacing 112,000 Disposable Plastic Bags for Mop Pads used annually by housekeepers in Sengkang General Hospital	Tay Lian Ann and Team	Sengkang General Hospital
SHM_ES022	Reduce . Reuse . Recycle. Repurpose Program Going Strong in Sengkang General Hospital	Victor Tay and Team	Sengkang General Hospital
SHM_ES023	Greening the Operating Theatre: A 6-Month Roadmap to a 25% Cost Saving through Battery Reuse and a 40% increase in Electrocautery Cable Waste Recycling	Nicole Sim Leng and Team	Sengkang General Hospital
SHM_ES024	Towards a Greener SingHealth Polyclinics (SingHealth Polyclinics)	Angeline Tan and Team	SingHealth Polyclinics
SHM_ES025	Tech Refresh for KK Women's and Children's Hospital Telecommunication – Securing a more sustainable tomorrow	Moon Loh Guek Yoong and Team	KK Women's and Children's Hospital
SHM_ES026	LAVAGE AND RECHARGE - SPARKING SAVINGS AND SUSTAINABILITY	Joanne Yeo and Team	Changi General Hospital
SHM_ES027	Sustainable Switch in Mainline Call Centre: From Paper to Digital	Freddy Irawan Soetedja and Team	KK Women's and Children's Hospital
SHM_ES028	Say "No" To Plastic @ Pharmacy	Linus Sebastian Chan Tuck Choy and Team	SingHealth Polyclinics
SHM_ES029	Streamlining Processes: Converting paper-based forms to e - forms	Gladys Yap Hui Bee and Team	SingHealth Community Hospital

Finance

Abstract Code	Title	Author(s)	Institution
SHM_FN001	Empowering Patients: DDA Payments for Embryo Storage	Siti Haida Binte Ghani	KK Women's and Children's Hospital
SHM_FN002	Securing Donations from untapped donor base via Patient Reported Experience Measure (PREM) survey	Tan Ser Pei Amelia and Team	KK Women's and Children's Hospital
SHM_FN003	Enhancing Instrument Protection: A Strategy to Reduce Breakages in the Mini 5 Curette Set	Jesminder Kaur	National Dental Centre Singapore
SHM_FN004	Optimizing Healthcare Delivery in SingHealth: A Population Health Dashboard for Strategic Capitation Budget Planning and Utilization	Marianne Au Kit Har and Team	SingHealth HQ
SHM_FN005	Cost Avoidance Achieved Through Value-Driven Care Practices	Ivan Tan En-Howe and Team	SingHealth HQ
SHM_FN006	Decreasing the outstanding amount incurred by SingHealth Polyclinics’s Acute-on-Demand TeleHealth (AODTH) patients	Liu Shiying	SingHealth Polyclinics
SHM_FN007	GIRO for annual payment of oocyte/embryo storage	Loh Poh Leng and Team	KK Women's and Children's Hospital
SHM_FN008	Optimising resource utilisation by reducing pre-admission tests prior to cardiac catheterisation Procedure	Amar Vaswani and Team	National Heart Centre Singapore
SHM_FN009	Value-Based Costing & Financial Analysis at Tan Tock Seng Hospital	Lim Zi Wei and Team	Tan Tock Seng Hospital
SHM_FN010	Translating Changes to Nasoendoscopy TOSP guidelines for Frontline SOC Use	Paul Chua Chen Yan and Team	Singapore General Hospital

Human Resource

Abstract Code	Title	Author(s)	Institution
SHM_HR001	Putting Automation Capabilities at the Fingertips of the Workforce: A Strategic Approach to Enterprise Robotic Process Automation (RPA) Training	Chan Wai Ching and Team	Singapore General Hospital
SHM_HR002	Cross Train Operating Theatre Nurses for Endoscopy Procedures	Muhammad Aidil Bin Rizwan and Team	Sengkang General Hospital
SHM_HR003	Digitalisation of Competency Management	Kelly Woh and Team	Singapore General Hospital
SHM_HR004	A Training Program to Upskill Therapy Assistants to Reduce Time Spent by Occupational Therapists on Patients who Underwent Breast Surgeries	Fiona Lim Yun Qian	Singapore General Hospital
SHM_HR005	Technologists’ Day: An Initiative to Promote Camaraderie and Boost Employee Morale	Teng Jia Ying and Team	Sengkang General Hospital
SHM_HR006	Building a GROSS (Getting Rid Of Stupid Stuff) Culture for Staff Well-Being: The Singapore General Hospital Experience	Gary Ong Boon Kiat and Team	Singapore General Hospital
SHM_HR007	Revamp of the KK Women's and Children's Hospital Employee Onboarding Programme	Louis Tan Juan Fiu and Team	KK Women's and Children's Hospital
SHM_HR008	Journey of OPE Well-Being Warriors: Empowering Staff to Thrive	Emmalynn Malaluan Novenario	Singapore General Hospital
SHM_HR009	Crossroads. The Road Ahead.	Jocelynn Aw and Team	Sengkang General Hospital
SHM_HR010	Empowering SingHealth Staff: Cultivating Staff Wellness for an Engaged Workplace.	Low Yan Yin and Team	SingHealth HQ
SHM_HR011	Promoting Mental Health at Work: A Mindfulness Initiative	Rachel Yap	Sengkang General Hospital
SHM_HR012	Building Confidence and Competency in Neuroradiology Staff on Patient Transfer Techniques: A Comprehensive Education Package	Eileen Ng and Team	National Neuroscience Hospital
SHM_HR013	Optimising HR Reporting - A Strategic Review and Harmonisation Initiative	Lee Shu Wei and Team	SingHealth HQ
SHM_HR014	From Engagement to Enablement: Recognition for HR Excellence	Michael Kee	SingHealth HQ
SHM_HR015	ACE-HIRE: Amplifying Candidates’ Experience through Hiring Improvement and Recruitment Enhancement	Munirah Binti Rasid	SingHealth HQ
SHM_HR016	To reduce the failure attempts for all new hires who are undergoing the Pick and Pack Competency assessment in Singapore General Hospital Pharmacy	Shakunthala D/O Hans Raj	Singapore General Hospital
SHM_HR017	Building Resilience, Igniting Passion: Optimizing the REACH Programme for Greater Impact	Vivian Lee Jee Jeng and Team	SingHealth HQ
SHM_HR018	Enhancing Competency: The Impact of Advanced Tracer Training (ATT) on Positive Shift Towards Collaborative Continuous Improvement	Anju Mary Samuel and Team	SingHealth HQ
SHM_HR019	Deploying Change Management (CM) Initiatives in SingHealth	Tang Xin Yan and Team	SingHealth HQ
SHM_HR020	Rethinking Work Schedule to Improve Employee Morale & Reduce Absenteeism by 50%	Jenny Ng and Team	Sengkang General Hospital
SHM_HR021	Click, Watch, Succeed: Video Training Triumphs for Success Factors	Leow Ye Yi	National Cancer Centre Singapore
SHM_HR022	Pharmacy Executives’ Career P3	Angeline Kala Mathi and Team	Singapore General Hospital
SHM_HR023	Supporting Employees in Embracing System Transition	Tan Ju Li	ALPS Pte Ltd
SHM_HR024	Unleashing Potential – A Holistic Leadership Development Journey	Winnie Chew Wai Yee	ALPS Pte Ltd
SHM_HR025	0.5 + 0.5 to make 2.0	Wong Han Yong and Team	KK Women's and Children's Hospital
SHM_HR026	Diversifying our Volunteer Manpower Pool for Health Buddy Ambassador Programme in SOC Clinics	Nur Umairah Binte Rosli Kwang and Team	Sengkang General Hospital
SHM_HR027	We Want to Hear You! A Step Up in Joy at Work Through Prioritising Staff Engagement	Chan Shi Ming	Sengkang General Hospital
SHM_HR028	Getting it Right for Onboarding Doctors, Right from Day 1	Wendy Cheng and Team	Ng Teng Fong General Hospital
SHM_HR029	“What Matters to You” – To Engage, Enable and Energise	Wong Sook Thow and Team	KK Women's and Children's Hospital
SHM_HR030	'Our People’ - a Resilient, Agile and Future-Ready Workforce	Samantha Wong Qiuxuan and Team	National Neuroscience Hospital
SHM_HR031	Building a Culture of Mentoring – Impact, Insights & Intervention	Cheong Kein Weng Dex and Team	Singapore General Hospital
SHM_HR032	Customizing Learning Journeys for our Staff through Learning Fiesta	Cheong Kein Weng Dex	Singapore General Hospital
SHM_HR033	Revised Re-appointment Process for Refined Efficiency, Robustness and Comprehensiveness	Ong Jing Wen and Team	SingHealth HQ
SHM_HR034	Joy at work by adopting "FISH! Philosophy" at SOC	Goh Li Shan Liza and Team	Singapore General Hospital
SHM_HR035	Strengthening Team: Cultivate staff wellness through bonding and collaboration	Goh Kee Wee and Team	Singapore General Hospital

Operations

Abstract Code	Title	Author(s)	Institution
SHM_OP001	RUSS@UOT	Yeoh Lyn Febrianna	Singapore General Hospital
SHM_OP002	Nursing Manpower Retention Strategy: The Nurse Pool Initiative	Tarvender Kaur	KK Women's and Children's Hospital
SHM_OP003	SURVEY OF RADIOLOGISTS ON WORK FROM HOME: USING THE RESULTS TO PLAN A HYBRID WORK MODEL	Lai Yusheng Keefe and Team	Singapore General Hospital
SHM_OP004	Establish a Seamless Workflow for Paediatric Patients on the Same-Day Admission (SDA)	Koh Chang Hoe Sam and Team	KK Women's and Children's Hospital
SHM_OP005	Addressing Frequent Leaks in CADD Y Extension Tubings: Improving Analgesia Delivery and Patient Safety	Narayani D/O Jayakrishnan	KK Women's and Children's Hospital
SHM_OP006	Optimizing Neonatal Care: Enhancing CPAP Therapy	Tan Li Hoon , Bettina	KK Women's and Children's Hospital
SHM_OP007	To reduce Patient Navigator/Medical Social Worker time taken in processing Interim Caregiver Service (ICS) referrals by 50% within 6 months	Wang Li	Singapore General Hospital
SHM_OP008	Completing AcuPuncture with Safe Take Out of NEedles (CAPSTONE)	Lau Wan Hui Adele	Sengkang General Hospital
SHM_OP009	Project Bench Restoration	Lee Chiew Ping	SingHealth HQ
SHM_OP010	Extendable Double Deck Sterile Trolley with Hooked Drip Stand (Eliminate risk of kinking of long device + Reduce risk of contamination during IR procedures)	Lam Hoi Ying Janny	Sengkang General Hospital
SHM_OP011	Reduce Incidences of Stool Results Unavailable on TCU	Norlina Binte Zamali	Sengkang General Hospital
SHM_OP012	Improved Limb Restrainer Design for Prevention of Harm and Improved Patient Safety	Woo Pei Yoong and Team	Sengkang General Hospital
SHM_OP013	Open Date - Call me, maybe?	Nah Chai Me Elaine and Team	KK Women's and Children's Hospital
SHM_OP014	Improving drainage of Continuous Renal Replacement Therapy (CRRT) effluent in Sengkang General Hospital (Sengkang General Hospital) ICU	Qiu Lurong and Team	Sengkang General Hospital
SHM_OP015	Improving Appropriateness of Pre-Operative Chest X-Rays for Patients Undergoing Elective Surgery – Experience from a Single Center	Tan Wen Jia and Team	Singapore General Hospital
SHM_OP016	Introduction of Neuro Technologists’ Preliminary Reporting	Ruby Hwang Chuen-Hong	Sengkang General Hospital
SHM_OP017	Scheduled Tuition Classes conducted in collaboration with Club Rainbow Volunteers at KK Women's and Children's Hospital for children admitted for Non-Accidental Injuries/Social Admissions	Nadeson Vannaja	KK Women's and Children's Hospital
SHM_OP018	Enhancing Patient Safety Through Timely and Effective Results Acknowledgment	Teo Chiang Wen and Team	SingHealth Community Hospital
SHM_OP019	VirtuaL assIstant for pre & post Surgery cAlls (LISA)	Loh Huey Peng and Team	Singapore National Eye Centre
SHM_OP020	UP for the CHALLENGE - Optimising Drug Challenge Waiting Time	Vivian Tan	Singapore General Hospital
SHM_OP021	Destruction of Study Document Archival After Retention Period	Tng Jia Qi	KK Women's and Children's Hospital
SHM_OP022	Utilization of PIMS in Discharge Pharmacy Operation to Improve Pharmacy Efficiency	Wesley Huong Chik Han and Team	Changi General Hospital
SHM_OP023	Drug Diluent Guides for DEM Resuscitation Medications	Rachel Lee Hui Yee	Singapore General Hospital
SHM_OP024	ICSIVRse: The Virtual Training Platform for Embryologists Learning Intracytoplasmic Sperm Injection (ICSI)	Chan Ling Hou Melinda and Team	KK Women's and Children's Hospital
SHM_OP025	To reduce the surgical drain active drainage bottle vacuum loss rate	Wang Qian	Sengkang General Hospital
SHM_OP026	Hybrid Workplace	Beatrice Low Soo Chin and Team	SingHealth HQ
SHM_OP027	Primary Care Providers (PCPs) Empowerment - To Deliver Person Centred and Place Based Case	Ryan See Chor Kian and Team	SingHealth HQ
SHM_OP028	Proof of Value trial: Autonomous last mile delivery robots	Tan Yun Hann and Team	National Centre for Infectious Diseases
SHM_OP029	Improving Air-mattress activation, deactivation, and transfer workflow	Andrea Choh and Team	Singapore General Hospital
SHM_OP030	Reducing the Percentage of Incorrectly Filled Consent Forms in National Cancer Centre Singapore	Charmaine Tan San Sze	National Cancer Centre Singapore
SHM_OP031	E- Learning for Nurse Preceptors	Azkiah Binte Abdul Jabbar	Singapore General Hospital
SHM_OP032	Redesign of Changi General Hospital-SKCH Discharge Medication Supply Process to Improve Efficiency	Yeap Ching Yee and Team	Singhealth Community Hospital / Changi General Hospital
SHM_OP033	Optimizing Patient Medical Records Digitisation Processes for Improved Turnaround Time	Lau Younan and Team	Tan Tock Seng Hospital
SHM_OP034	Reduce Unnecessary Inpatient Fetal Viability Scans (FVS) for Obstetric patients	Allison Tan Chek Swee and Team	KK Women's and Children's Hospital
SHM_OP035	RPA of SMC's CME Points Submission Process with Potential Scalability Across Clusters	Ng Yee Sing and Team	Singapore General Hospital
SHM_OP036	Fast in fast out – Sustaining the Grab and Go cystoscopy kit	Teo Xin Ling	Changi General Hospital
SHM_OP037	Evaluating Open-Source Models for De-Identification of Unstructured Clinical Text	Chia Sing Yi	Singapore General Hospital
SHM_OP038	Implementing Value-Based Care for St. Andrew’s Community Hospital	Edward Goh and Team	St Andrew's Community Hospital
SHM_OP039	Fall Prediction and Prevention in Inpatient Open-Cubicle Wards	Adrian Tan and Team	St Andrew's Community Hospital
SHM_OP040	Reduce physiotherapy master list errors from 883 to less than ten across all wards within six months	Joyce Chua Boon Hui and Team	St Andrew's Community Hospital
SHM_OP041	Development of MRI Screening Tool for Individuals with Communication barriers	Cycilia Kan and Team	National Neuroscience Hospital
SHM_OP042	Evaluating the effectiveness of ThermaCare within the first 2 hours of life in newborns at Raffles Hospital (RH)	Ng Tien Shu Sheena and Team	Raffles Hospital
SHM_OP043	Streamlining Nursing Audit Process through Digital Transformation	Lim Seow Sin Crystal Anne	Sengkang General Hospital
SHM_OP044	Transforming Today for a Secure Tomorrow: Redefining Security for the changing landscape of Singapore General Hospital Campus	Fadzil Bin Abdul Rahman and Team	SingHealth HQ
SHM_OP045	Digitalising Surgery Listing for Efficiency & Sustainability	Yee Li Xuan	National Dental Centre Singapore
SHM_OP046	Enhancing Healthcare Data Processing Using VBA	Lim Qian Wei (Althea)	KK Women's and Children's Hospital
SHM_OP047	Comparative Analysis of Efficiency in Preparation Timing for Electroencephalography (EEG) Pillows	Wan Sin Yee Carrie	Sengkang General Hospital
SHM_OP048	Optimizing Rostering for NUHS Contact Centre to Maintain Customer Satisfaction using A Data-driven Simulation Approach	Xiao Jin and Team	NUS-IORA
SHM_OP049	Ensuring safety with STAT orders Alerts to Nurses’ corporate phones	Fan Peijin Esther Monica and Team	Singapore General Hospital
SHM_OP050	Custom PDF Parsing with Microsoft (MS) Excel for Research Data	Lim Hong Zhao Edmund	National Cancer Centre Singapore
SHM_OP051	Tele-OMFT: Improving Orofacial Myofunctional Therapy (OMFT) access for Obstructive Sleep Apnoea (OSA) patients (Phase 1)	Phua Chu Qin and Team	Sengkang General Hospital
SHM_OP052	QI Project on Reduction of Abandoned Call Rate at National Neuroscience Hospital Call Centre	Janice Chia Zuo Hui	National Neuroscience Hospital
SHM_OP053	Streamlining the Work Process of Handling Empty Blood Packets	Ang Lee San Jocelyn and Team	Singapore General Hospital
SHM_OP054	SingHealth Mobile Inpatient Care (MIC) @ Home	Debbie Tan Pei Yi	SingHealth HQ
SHM_OP055	Enhancing the Early Detection of Psychological Distress in Paediatric Oncology Wards: A Quality Improvement (QI) Initiative	Beron Tan Wei Zhong and Team	KK Women's and Children's Hospital
SHM_OP056	Pre-Registration of New Case Patients for Seamless Outpatient Onsite Experience	Yuen Bi Huan and Team	KK Women's and Children's Hospital
SHM_OP057	Scan It. Find It	Claudia Goh Hui Shan and Team	Singapore National Eye Centre
SHM_OP058	Distractions Away –To reduce % of Inappropriate Distractions for Medication Nurses at Children’s Emergency (CE)	Andrea Hei Geok Mei and Team	KK Women's and Children's Hospital
SHM_OP059	One pack is all you need!	Tan Hui Ling and Team	Singapore National Eye Centre
SHM_OP060	Activating Community Resources through the Partnership Engagement Framework	Calvent Owh and Team	SingHealth HQ
SHM_OP061	Streamlining New Intake Admission Processes for the Internal Medicine Residency Programme: A Two-Phase Approach	Cai Guorong and Team	SingHealth HQ
SHM_OP062	Rethinking Care Efficiency: Insights and Opportunities	Ken Lee Cheah Hooi and Team	SingHealth HQ
SHM_OP063	Robots to augment the care team at the Emergency Department (ED)	Ho Wan Qi	Changi General Hospital
SHM_OP064	Automating the List for the Specialist Review of Radiological Reports with Category Levels 4x and 5x	Wood Jin Wah and Team	Changi General Hospital
SHM_OP065	Improvement in Blood-Taking Waiting Time at National Cancer Centre Singapore	Poh Zia Xin Shifak Hadad Sebastian Huin and Team	National Cancer Centre Singapore
SHM_OP066	Nurses led telephone follow up call to review need for 2 weeks follow up appointment (TCU) for patients receiving FF RT, and standardising TCU for all breast patients receiving radiotherapy	Sunaina and Team	National Cancer Centre Singapore
SHM_OP067	Increasing the compliance rate of using Octenidine treatment for MRSA decolonization in Ward 46 within 3 months	Pi Guangyan and Team	Singapore General Hospital
SHM_OP068	Zap Zap to the rescue!	Lee Chiew Ping	SingHealth HQ
SHM_OP069	Improving operational efficiency of housekeepers at inpatient wards	Lee Chiew Ping and Team	SingHealth HQ
SHM_OP070	Transforming Surgical Dressing: Simplifying for Nursing Excellence	Nurulhuda Binte Abd Majid and Team	KK Women's and Children's Hospital
SHM_OP071	Moving towards digitalization of mutual exchange of duties through e-request: Fast and hassle free, Neuroradiology success story	Cycilia Kan Mei Ling and Team	National Neuroscience Hospital
SHM_OP072	Improving Health Buddy App Usage	Koh Kai Tian and Team	Changi General Hospital
SHM_OP073	Reducing Counter Payments	Koh Kai Tian and Team	Changi General Hospital
SHM_OP074	Digitalisation of Waste Management System	Chua Meifen Jennifer and Team	Singapore General Hospital
SHM_OP075	Implementation of Equipment Trolley Management System to Reduce Response Time and Increase Operational Efficiency	Quek Bak Siang and Team	Singapore General Hospital
SHM_OP076	Small Change, Big Impact	Quek Bak Siang and Team	Singapore General Hospital
SHM_OP077	Reducing Waste in the TCU Process	Mastura Binte Mohd Yusof	National Dental Centre Singapore
SHM_OP078	Reducing the frequency of changing Bonanno Catheter’s dressing in Ward 46 within 6 months	Kellyn Lim Li Juan and Team	Singapore General Hospital
SHM_OP079	Safety Checks Save Lives	Kellyn Lim Li Juan and Team	Singapore General Hospital
SHM_OP080	Implementing a Point System to optimise weekend rostering for KKIVF Embryologists	Cleo Kwan Hui Yun and Team	KK Women's and Children's Hospital
SHM_OP081	Smart Materials Delivery: Autonomous Mobile Robots (AMRs) for Operating Theatre	Zhu Hai Fang	Changi General Hospital
SHM_OP082	Building Robotic Process Automation (RPA) Capabilities and Transforming care in KK Women's and Children's Hospital: an OPE and Nursing journey	Teo Jing Chun and Team	KK Women's and Children's Hospital
SHM_OP083	Development of a Microsoft Excel-based calculator to determine out-of-pocket chemotherapy charges	Afidah Binte A Manaf and Team	National Cancer Centre Singapore
SHM_OP084	Transit Place – PSA Role Transformation	Lim Song Quan Jeremy and Team	Changi General Hospital
SHM_OP085	Improving Deprescribing Rates in Hospitalized Patients at Sengkang Community Hospital	Apurva Thanju and Team	Sengkang General Hospital
SHM_OP086	Nursing Home Residents going ED? Choose to Stay and Play with EAGLEcare ACT!	Ng Jun Jie, Angus and Team	Sengkang General Hospital
SHM_OP087	Clearing the Air: Industrial Hygiene Monitoring of Waste Anaesthetic Gases (WAGs)	Chang Yoke Bee and Team	Singapore General Hospital
SHM_OP088	Automate the Pain Away - ED Doctor’s Meal Order Automation	Tian Zhi Hao and Team	Sengkang General Hospital
SHM_OP089	Improving current practices for reprocessing of EEG electrode wires to increase staff efficiency and reduce cross infection risks towards patients	Ang Yu Hui and Team	Sengkang General Hospital
SHM_OP090	Disinfection of Linen Trolleys Returning from Wards	Chang Pei Lee Charis and Team	Singapore General Hospital
SHM_OP091	Enhancing Hand hygiene Compliance in an Isolation Ward	Amanda Teo Hui Min and Team	Changi General Hospital
SHM_OP092	A HOlistic Management and Enablement (HOME) project to improve vulnerable families’ self-efficacy, health-seeking behaviours, and their children’s school-readiness	Julia Ong Lay Hoon	KK Women's and Children's Hospital
SHM_OP093	A ‘Digital-First’ ‘Oak Tree’ – Changi General Hospital’s Patient Service Centre (PSC)	Tan Mei Fen and Team	Changi General Hospital
SHM_OP094	Improve Utilisation of MRI Slots in 3T Scanner for Research Subjects Using Pre-Clinic Questionnaire	Oh Hui Ping and Team	National Neuroscience Hospital
SHM_OP095	Contract Monitoring Dashboard 3.0	Chloe Tay Qiu Ying and Team	ALPS Pte Ltd
SHM_OP096	Tan Tock Seng Hospital Health Informatics Network (HINt)	Ravinder Singh Sachdev and Team	Tan Tock Seng Hospital
SHM_OP097	The SKH Continuous Hip Fracture Improvement Project (CHIP#) 2021 to 2024	Siow Wei Ming and Team	Sengkang General Hospital
SHM_OP098	Reducing Reject Rate Percentage in General Radiography	Nur Sharidah Fifiyana Binte Ilzam and Team	Sengkang General Hospital
SHM_OP099	FC Robo-Advisors: Revolutionising Financial Counselling with Robotic Process Automation (RPA)	Low Chi Ting and Team	Changi General Hospital
SHM_OP100	The Power of Incorporating Situational Awareness into Critical Care Pathways (Sengkang General Hospital Continuous Hip Fracture Improvement Project #2)	Teddy Cheong Yao Wen and Team	Sengkang General Hospital
SHM_OP101	Reduce Redundancy – To reduce the % of unnecessary checks on the e-medication trollies after very high frequencies (VHF) standbys for airway requisites preparation in Children Emergency (CE), KK Women's and Children's Hospital	Cynthia Lim Rong Xiu and Team	KK Women's and Children's Hospital
SHM_OP102	Swifter Appointments made to other SingHealth institutions (for patients upon discharge)	Wendy Tan Shu Ling and Team	Changi General Hospital
SHM_OP103	Automated infectious disease surveillance system for improved healthcare safety - 4D-DOSS	Indumathi Venkatachalam and Team	Singapore General Hospital
SHM_OP104	SingHealth Polyclinics Central Admin Team - Centralising tasks that can be performed backend	Lucas Goh Chee Keong and Team	SingHealth Polyclinics
SHM_OP105	Streamlining Xray appt-making process for patients discharged from Inpatient Wards	Wendy Tan Shu Ling and Team	Changi General Hospital
SHM_OP106	Going e-Bill for all Outpatient Cases in Sengkang General Hospital	Amanda Low Si-min and Team	Sengkang General Hospital
SHM_OP107	Improving workplace safety by conducting regular environmental safety checks to prevent the occurrence of potential incidents	Shayne Lin Tingxuan and Team	SingHealth HQ
SHM_OP108	Establishing Nurse-Led Intraoperative Cell Salvage (ICS) Service in Singapore General Hospital Major Operating Theatres (MOT)	Chng Xin Yu Esther and Team	Singapore General Hospital
SHM_OP109	Management of a Point-Of-Care (POC) testing service: Lessons learnt	Malerie Goh Cui Lin and Team	Sengkang General Hospital
SHM_OP110	Rapid Project Scaling using Robotic Process Automation (RPA)	Eugene Ong	SingHealth HQ
SHM_OP111	Driving Efficiency: Enhancing Competency Workflow	Phua Yu Ling Elizabeth and Team	Singapore National Eye Centre
SHM_OP112	AI-Assisted Triage and Decision Support of Head and Neck Cancer Screening and Diagnosis in Low-Resourced Settings	Michael Dorosan and Team	SingHealth HQ
SHM_OP113	In silico evaluation of algorithm-based clinical decision support systems: A scoping review	Michael Dorosan and Team	SingHealth HQ
SHM_OP114	Perspectives from Healthcare Providers and Hospital Executives on Strategies toward a Future Hospital: Qualitative Insights from a Group-Model-Building Process	Xu Yingqi and Team	SingHealth HQ
SHM_OP115	Multiobjective Framework for the Efficient Design of Automated Guided Vehicles Systems via Discrete Events Simulation	Lam Shao Wei Sean and Team	SingHealth HQ
SHM_OP116	Decision Support for Crisis Emergency Resource in Nursing (DiSCERN)	Cheong Wen Li, Ronald and Team	SingHealth HQ
SHM_OP117	Reducing OT nurses time spend in assembling and packing consignment sets in Central Sterile Supply Department (CSSD)	Rhoda Alcoma Villarosa and Team	Changi General Hospital
SHM_OP118	Innovating PGY1 assessment data analysis and workflow with Robotic Process Automation (RPA) tools and Database Applications	Crystal Tan and Team	SingHealth HQ
SHM_OP119	Chariots – Last Mile Courier Services	Diana Ong and Team	ALPS Pte Ltd
SHM_OP120	Enhancement of Unit Dose Pharmacy (UDP) for Safe & Timely Medication Collection	Sharon Faith Teo and Team	Sengkang General Hospital
SHM_OP121	Streamline Cardiac Implantable Electronic Device (CIED) Check Protocol for Radiotherapy (RT)	Chong Hui Min and Team	National Heart Centre Singapore
SHM_OP122	To Improve Life Support Course Registration & Theory Test workflow	Nazeera Binte Hamzah	National Heart Centre Singapore
SHM_OP123	Load-levelling of Blood Test Appointment Slots at 2B Clinical Lab	Irene Teo Bao Yun and Team	National Heart Centre Singapore
SHM_OP124	Redesigning Resident Posting Announcement (PA) workflow with automation to achieve data accuracy and work efficiency	SAMAD BIN AS’AD and Team	SingHealth HQ
SHM_OP125	Gap Analysis: Development of Training Material to Bridge Knowledge Gap in Rehabilitation Management of Palliative Patients Under Inpatient Hospice Palliative Care Service	WONG QIAN YI	Outram Community Hospital
SHM_OP126	Enabling Value-Based Care: Strategies to Improve Adoption of Patient Reported Outcome Measures (PROMs) and their Outcomes	Chan Lai Gwen and Team	Tan Tock Seng Hospital
SHM_OP127	Towards higher efficiency for users in identification of medical devices for preventive maintenance (PM) to improve patient safety	Mindy Phoo Shwe Zin and Team	Singapore General Hospital
SHM_OP128	Improve tagging compliance & eliminate quarantined Endoscopes used on patient	Li Xiaoke and Team	Sengkang General Hospital
SHM_OP129	National Central Fill Pharmacy (NCFPOne); the 1st highly integrated Outsourced Prescription Fulfilment service for medication delivery	Victor Kuan Wye Kwong and Team	ALPS Pte Ltd
SHM_OP130	Robotic Portering for Laboratory Specimens	Lee Yi Hao Julian and Team	KK Women's and Children's Hospital
SHM_OP131	In-house developed system to develop a medical administrative records improving patient management in Interventional Radiology	Ho Hee Shen and Team	KK Women's and Children's Hospital
SHM_OP132	Enhancing Workflow Efficiency through Digital Transformation at National Dental Centre Singapore	Douglas Kwok	National Dental Centre Singapore
SHM_OP133	Cutting Telecommunication Waste	Song Jiahui and Team	SingHealth Community Hospital
SHM_OP134	Relocation and Towards Counter-less Service	Yasa Yap Siew Geok and Team	Changi General Hospital
SHM_OP135	To increase the Video Consultation (VC) take up rates among Hospital to Home (H2H) patients	Nur Jannah Binte Mohamed Ramdan and Team	Singapore General Hospital
SHM_OP136	MOM Converts - All babies < 30 days should be fed with Mother’s Own Milk (MOM) during their hospitalisation in Ward 56	Carolin Joseph Jeyanthi and Team	KK Women's and Children's Hospital
SHM_OP137	Improving Effective and Prompt Management of Cytokine Release Syndrome (CRS) in Clinical Trial Participants across multi-disciplinary teams in a Clinical Trial Site or hospital setting	Faye Pajarillaga Ebal and Team	SingHealth HQ
SHM_OP138	Reduction of Overbooked Diabetic Retinopathy (DRS) Clinics	Cindy Liew Yeong Shing and Team	Singapore National Eye Centre
SHM_OP139	3Rs – Reduce, Redesign, Re-purpose	Sylvia Sim	KK Women's and Children's Hospital
SHM_OP140	Incorporating Transitional Care Facilities into discharge planning in Outram Community Hospital	Tan Huey Chieng and Team	SingHealth HQ
SHM_OP141	A Clinical Decision Support tool to identify predictors of decompensation, acute-on-chronic liver failure and mortality in liver cirrhosis – a multicentre SingHealth Chronic Liver Disease Registry (SoLiDaRity-DAM)	Amber, Chung Hwa Hwa and Team	SingHealth HQ
SHM_OP142	Evaluating the Effectiveness of Patient and Caregiver Education through Caregiver Training Videos	Boey Soh Qi Maria Baguita	KK Women's and Children's Hospital
SHM_OP143	ONE eProcurement system (National Instance) for all procurement needs	Lim Hoon Min and Team	ALPS Pte Ltd
SHM_OP144	Optimising the PGY1 Feedback Collation Workflow Using FormSG, Plumber, and Excel Formulas	Laura Soo Fang Yi	SingHealth HQ
SHM_OP145	Optimising loose implant packaging: A strategic approach to minimise resources by 75% in 6 months in Operating Theatre	Nur Aisyah Binte Roslan and Team	Sengkang General Hospital
SHM_OP146	Dashboard to optimize bed utilization resource allocation and capacity planning within HD/ICA wards	Koa Jia Tong (Shu Yu) and Team	Singapore General Hospital
SHM_OP147	Effective Response and Action to Local Anaesthetic (LA) Toxicity Crisis	Nur’ain Binte Johar	Sengkang General Hospital
SHM_OP148	Optimising Telemetry Usage in Changi General Hospital	Ruan XuCong and Team	Changi General Hospital
SHM_OP149	Reduction of HO-MRSA bacteremia Using Multi Strategies	Sharon Wong Yit Ngoh and Team	Sengkang General Hospital
SHM_OP150	Central Sterile Supplies Unit (CSSU) – From paper to Computerised tracking system of surgical instrument used in surgery	Hong Zhiyang and Team	KK Women's and Children's Hospital
SHM_OP151	Enhancing Productivity with Tableau for Data Visualisations	Nurul Nadhirah Binte Haizad and Team	SingHealth Community Hospital
SHM_OP152	Minimizing delay in hip fracture surgery and surgical cancellations through a multi-prong approach	Lim Wan Yen and Team	Sengkang General Hospital
SHM_OP153	RSS Appointment Rescheduling Hotline	Angeline Neo Wee Boon and Team	SingHealth HQ
SHM_OP154	Project “Pause and Reset”- [Phase 1] Designing a decision workflow tool to identify meaningful and actionable Department Clinical Quality Indicators (CQIs)	Lim Chee Hooi and Team	Singapore General Hospital
SHM_OP155	‘Digi Leave’ Request for Telecommunications Deployment Planning	Freddy Irawan Soetedja and Team	KK Women's and Children's Hospital
SHM_OP156	e-Workflow on Telco’s Contractors Management	Daniel Tang Wai Kit and Team	KK Women's and Children's Hospital
SHM_OP157	Automation Of Requests to Portering Department For Transportation Services of Patients For Haemodialysis At The Renal Dialysis Centre	Zhang Yan	Singapore General Hospital
SHM_OP158	Cut the tEDious consult wait time!	Marcus Koh Wai Leong and Team	Singapore General Hospital
SHM_OP159	Colour Coded Framework to manage Bed Crises in Singapore General Hospital	Joseph Cheong Kin Meng and Team	Singapore General Hospital
SHM_OP160	Implementation of SingHealth Residents’ and Partners’ Relationship Management (RPRM) system for SingHealth Healthier SG Teams	Tan Zhi Xiang and Team	SingHealth HQ
SHM_OP161	Automating the prioritisation of complex financial cases	Miriam Soh and Team	Changi General Hospital
SHM_OP162	Development of Harmonised Scope, Competencies and Career Development Path for SingHealth Wellbeing Coordinators (WBCs)	Pearline Lee and Team	SingHealth HQ
SHM_OP163	Improving the efficiency of an Inpatient Smoking Cessation Counselling Programme	Evin Tay Geok Ling and Team	Sengkang General Hospital
SHM_OP164	To Streamline Induction Programme for Newly Joined Nurses in Orthopaedic Wards	Norsazaliah Binte Mohammad Ishak and Team	Singapore General Hospital
SHM_OP165	Evolution of Roles - Embracing New Challenges	Pan Yongyu and Team	Singapore General Hospital
SHM_OP166	Improving Patient Experience through Cleanliness in Patients’ Wards	Gladys Yap Hui Bee	SingHealth Community Hospital
SHM_OP167	Improving healthcare professionals’ awareness on mechanical phlebitis contributed by combination of venous access devices uses	Mohammed Arif Bin Mohammed Sa’at Abdullah Hakim Bin Munthaha and Team	Sengkang General Hospital
SHM_OP168	Improve Patient's Understanding of Complex Pre-consult Test Instructions	Lim Zhi Xian Jeremy	Singapore General Hospital
SHM_OP169	Dental @ Sleep Centre	Koh Hui Ru	Singapore General Hospital
SHM_OP170	Quick onboarding guide for procedural clinic PSAs	Eng Boon How and Team	Singapore General Hospital
SHM_OP171	Centralised Video Consultation Sets Movement	Suriya Kumar S/O Sozhavalavan	Singapore General Hospital
SHM_OP172	Digitizing dispatch of consent across institutions	Nathaniel Koh and Team	Singapore General Hospital
SHM_OP173	Smoothing operations and enhancing accuracy	Low Chern Siong	Singapore General Hospital

Patient Experience

Abstract Code	Title	Author(s)	Institution
SHM_PE001	To achieve 100% compliance in scheduled cleaning of equipment in 3 months in Ward 46	Tan Hui Chen	Singapore General Hospital
SHM_PE002	Involving ESTHERS in Outram Community Hospital in the discussion of their care plan	Lim Xue Ling Alisa and Team	SingHealth Community Hospital
SHM_PE003	Bridging the gap to improve healthcare experience and outcomes: Transition from children to adult care– Findings from an Asian Cohort	Hoh Sook Fun and Team	KK Women's and Children's Hospital
SHM_PE004	Empowering Self-Care to Optimize Asthma Control in Primary Care	Lim Cheau Yee and Team	SingHealth Polyclinics
SHM_PE005	Improving Communication with Next-of-Kin (NOK) of Emergent (P1) Patients at the Emergency Department (ED)	Janice Soo Jie Er and Team	Sengkang General Hospital
SHM_PE006	Effectiveness of a Modified Nurse-Led COUGH Bundle for Obese Patients after Bariatric Surgery	Yang Jumei and Team	Singapore General Hospital
SHM_PE007	Contrast Media-tors	Wang Erni and Team	Singapore General Hospital
SHM_PE008	Streamlining the Process of Intravenous Cyclophosphamide Administration for Non-Oncology Patients in a Tertiary Hospital Singapore	Huang Zhihua and Team	Singapore General Hospital
SHM_PE009	Optimizing Safe-T Plus lancet usage to improve patient’s experiences on Capillary Blood Glucose (CBG) checking.	Tan Qinghua and Team	Sengkang General Hospital
SHM_PE010	Enhancing Personal Empowerment: Strategies for Self-Management in Spinal Cord Injury Rehabilitation	Jiang Yan and Team	Singapore General Hospital
SHM_PE011	Optimise sugar control through Self-care management With Empowerment, Engagement and Teaching (SWEET)	Herwanny Binte Omar and Team	SingHealth Polyclinics
SHM_PE012	To Standardise Photo-filing Process and Patient/Next-of-kin Update Practices in High Dependency Wards to Improve Patient/Next-of-kin Experience and Satisfaction Levels	Natalie Ngin Li Xin and Team	Changi General Hospital
SHM_PE013	You Are Not Alone, Let Us Help You” – Empowering Dementia Caregivers: Essential Training for Quality Care	Gao Ning and Team	SingHealth Polyclinics
SHM_PE014	Empower Patients in Managing Acute Pain	Jeslyn Foo Jie Ling and Team	Sengkang General Hospital
SHM_PE015	To increase resiliency index from 70% to 90% for nurses managing patient with challenging behaviours in Ward 53C/Ward 66B within 12 months	Peggy Cheng Lay See and Team	Singapore General Hospital
SHM_PE016	Embracing Excellence in End-of-Life (EOL) Care: An Educational Program to Improve End-of-Life Knowledge of Medical Ward Nurses	Lee Chen Na and Team	Singapore General Hospital
SHM_PE017	Singapore Health Patient Advocate Connection – Elevating the Voices of Patients, Families and Caregivers	Tallin Ang and Team	SingHealth HQ
SHM_PE018	Predictive Models for Post-procedure Complications in Liver Cancer Interventions: A Tertiary Hospital Experience	Liang Leer and Team	Singapore General Hospital
SHM_PE019	Enhancing Patient Care and Staff Safety by Using Needle-free Cannula for Administration of Subcutaneous Medicine in Palliative Care in Tertiary Hospital in Singapore	Li Yajie and Team	KK Women's and Children's Hospital
SHM_PE020	Say NO to Hypoglycemic Agent before Fasting Lab Tests	Dai Ziyu and Team	SingHealth Polyclinics
SHM_PE021	Care Initiation Treatment (CIT) in Emergency Department by Resident Nurses (RN)	Michelle Loh Wan Yu and Team	Singapore General Hospital
SHM_PE022	Empowering Health: Enhancing Patient Experience through Smart Screening Technology	Jansen Koh Meng Kwang and Team	Changi General Hospital
SHM_PE023	The value of inpatient music therapy for gynae-oncology palliative care in Singapore: a qualitative study	Kayla Carissa Wong and Team	KK Women's and Children's Hospital
SHM_PE024	Enhancing awareness of safe medication prescription to improve patient care	Ye Lizhen and Team	Singapore General Hospital
SHM_PE025	Transforming Assignments of Porter Services with Artificial Intelligence (AI)	Sally Oh and Team	KK Women's and Children's Hospital
SHM_PE026	I-leaflets	Pauline Ngu Zuhua and Team	Singapore National Eye Centre
SHM_PE027	Reducing Fluid Overload hospitalizations and readmissions through post-discharge Transitional Care Programmes	Cynthia Lim Ciwei and Team	Singapore General Hospital
SHM_PE028	Enhancing inclusion and support in the hospital for children on the autism spectrum - Experiences and needs of healthcare staff	Xue Weilin Lynn and Team	KK Women's and Children's Hospital
SHM_PE029	Engagement and Empowerment of Caregiver	Teo Kai Yunn and Team	Singapore General Hospital
SHM_PE030	Discharge “Go Home Earlier” Project	Khoo Zi Xean and Team	KK Women's and Children's Hospital
SHM_PE031	Enhancing the Hospital At Home Experience	Rachel Marie Towle and Team	Singapore General Hospital
SHM_PE032	Enhancing Patient Experience: Designated Parking Space and Drop-Off Point for Caregivers of Paediatric Patients requiring Multiple Medical Equipment	Tan Ser Pei Amelia and Team	KK Women's and Children's Hospital
SHM_PE033	An Inpatient Nurse-Led Initiative For Effective Capillary Blood Glucose Monitoring For Patients On Enteral Bolus Feeding	Yu Junjiao and Team	Singapore General Hospital
SHM_PE034	Sparkling Smile: To increase the awareness of oral hygiene among community dwelling older adults	Loo Wan Tian and Team	Singapore General Hospital
SHM_PE035	Breast Friends – Continual support for patients after radiotherapy	Lim Li Hoon (Lin LiYun) and Team	National Cancer Centre Singapore
SHM_PE036	I am a caregiver	Feng Yan and Team	St Andrew's Community Hospital
SHM_PE037	Falls Prevention in Rehabilitation Wards at St. Andrew’s Community Hospital	Feng Yan and Team	St Andrew's Community Hospital
SHM_PE038	Pilot of One-Stop Clinic for Breast Cancer Diagnosis	Liang Leer and Team	Singapore General Hospital
SHM_PE039	Reducing the skin tear incidence among the elder adults	Zhou Lin Fang and Team	Changi General Hospital
SHM_PE040	Raising Awareness to Improve Sengkang Polyclinic patient’s handling of Erythropoietin injections	Siti Nur’Ishana Binte Mahmood and Team	SingHealth Polyclinics
SHM_PE041	Sengkang General Hospital-SingHealth Polyclinics Direct Access Spirometry Service	Rachel Teo Ying and Team	Sengkang General Hospital
SHM_PE042	Empowering patients in Self-Reporting of Pain	Ran Zhihui and Team	Singapore General Hospital
SHM_PE043	MyEdu- Placing a Library of Healthcare Education Materials in the Hands of our Patients	Lim Shu Hui and Team	Singapore General Hospital
SHM_PE044	Understanding Phase II Cardiac Rehabilitation Program Enrollment In An Evolving Healthcare Landscape: Revisiting Patients’ Decisions	Foong Mei Mei and Team	Changi General Hospital
SHM_PE045	Holistic Preventive Healthcare for Residents with HealthUP! on Health Buddy app	Leonora Liu Yi Rong and Team	SingHealth HQ
SHM_PE046	Smooth injections – Happy Nurses & Happy Patients: A quality improvement approach to optimise nurses’ hand strain and patient satisfaction	Adele Woon Pei Ning and Team	National Cancer Centre Singapore
SHM_PE047	Tranquil Claims: A comforting experience for next of kin	Seah Huay Ling and Team	KK Women's and Children's Hospital
SHM_PE048	Keeping our patient’s Next of Kin at ease	Zeng Zhenhao and Team	Changi General Hospital
SHM_PE049	Voluntary breath-hold home training for patients referred for Deep-Inspiration Breath-Hold (DIBH) radiotherapy – Is it beneficial?	Muhammad Fairuz Bin Jum’ee and Team	National Cancer Centre Singapore
SHM_PE050	Enhancing the Special Care Nursery’s (SCN) environment through Quiet Time: A quality improvement initiative	Lakshmi D/O Shandra Bos and Team	KK Women's and Children's Hospital
SHM_PE051	Enhancing Patient Experience in Asthma Care through Objective Inhaler Technique Assessment using iBreathEzy	Biju Thomas and Team	KK Women's and Children's Hospital
SHM_PE052	Enhancing Family-Centered Care in KK Women's and Children's Hospital Neonatal Intensive Care Unit (NICU): The Impact of Virtual Visitation on Parental Satisfaction and Staff Perspectives	Lo Bo Chu and Team	KK Women's and Children's Hospital
SHM_PE053	Evaluation of TeleHEalth Services for Seniors (THESS), a community telehealth service targeting vulnerable older patients	Lim Yin Yu and Team	SingHealth Polyclinics
SHM_PE054	Enhancing Patient Access to Prosthodontic Care: A Team-Based Approach to Reducing Wait Time to Appointment	Phang Zi Ying	National Dental Centre Singapore
SHM_PE055	Enhancing Radiological Workflows to Ensure Patient Safety	Felicia Lee Shu Qing and Team	National Dental Centre Singapore
SHM_PE056	Enhancing Patient Attendance: Strategies to Reduce No-Show Rates for Medical Social Work (MSW) Appointments	Kristy Tan	National Dental Centre Singapore
SHM_PE057	Time and distance saved from remote monitoring of International Normalized Ratio (INR) and warfarin titration in the Anticoagulation Clinic (ACC)	Ramasamy Chockalingam Jnr and Team	National Heart Centre Singapore
SHM_PE058	Time to Move: Sit Out Of Bed (S.O.O.B)	Dionna Long Shiying and Team	Singapore General Hospital
SHM_PE059	Introduction and Implementation of a Peripheral IV Cannula (PIVC) Care Bundle to warrant good practices and reduce risk of incidences of phlebitis in a medical ward	Nur Rafi’ah Binte Abdul Latif and Team	Changi General Hospital
SHM_PE060	Spreading Change Package for Delirium Detection: A Comprehensive Hospital-Wide Programme for Older Adults	Li Fuyin and Team	Changi General Hospital
SHM_PE061	Experiences of people with stroke transitioning from hospital to home in Singapore: A learning journey	Ng Si Hui and Team	Sengkang General Hospital
SHM_PE062	Exploring the lived return-to-work (RTW) experiences of people with acquired brain injury (ABI) in Singapore: A qualitative study	Yeo Yi Min Dawn and Team	Sengkang General Hospital
SHM_PE063	A Collaborative Platform – Design. Ideate. Sustain. Change for Healthcare Organisations Café (DISCO-Café)	Bernice Teo and Team	SingHealth HQ
SHM_PE064	Enhancing access to Rehabilitation for Cancer Survivors	Nithia Angamuthu and Team	National Cancer Centre Singapore
SHM_PE065	Motor Sensory Assessment of Spinal Surgery Patients	Rajashulakshana D/o Rajaram and Team	Singapore General Hospital
SHM_PE066	To Improve the Care Provided to Spinal Cord Injured patients	Rajashulakshana D/o Rajaram and Team	Singapore General Hospital
SHM_PE067	Review ED Lodger Billing Mechanism to Stay Current and Effective	Tan Qiu Yan and Team	Sengkang General Hospital
SHM_PE068	Bed crunch, wait time a no go, fret not as we have overflow	Gareth Ng and Team	Sengkang General Hospital
SHM_PE069	Ground sensing of patient sentiment using machine learning on patient’s verbatim coupled with other Patient Experience (PE) metrics	Leong Jiawei and Team	Singapore General Hospital
SHM_PE070	An enhanced patient experience for Singapore National Eye Centre patients at Sengkang General Hospital Surgery on 2 (SO2)	Kenneth Chan Hua Chun and Team	Sengkang General Hospital
SHM_PE071	Scoring It ABsolutely Right – An Automated Approach to Speech Discrimination Test Scoring	Tan Ping Meng Adam and Team	Singapore General Hospital
SHM_PE072	I-B-SAFE (Identify-Buddy-Safe-Accessible-Form-deEscalate)	Wang Yumiao	Changi General Hospital
SHM_PE073	I’m not scared to talk about it!	Murnie Binte Osman Zaieuddin and Team	SingHealth HQ
SHM_PE074	Enhancing Patient and Staff Experience @ KKIVF Centre Through Design Thinking	Christina Lee Ling Qian and Team	KK Women's and Children's Hospital
SHM_PE075	Challenging Norms to Improve Patient Experience: Story of Implementing Single Visit Consult and Procedure for Fine Needle Aspiration Cytology (FNAC) of Thyroid Nodules	Goh Xiao Qing and Team	Sengkang General Hospital
SHM_PE076	Reducing Preventable Medication Error in Medical Wards Within 9 Months	Koh Wei Liang William and Team	Singapore General Hospital
SHM_PE077	2-Patient Identifier Verification – Be Sure Be Safe	Suryani Binte Samad and Team	Singapore General Hospital
SHM_PE078	Parental experience with Advanced Practice Nurse (APN)- led service- Home Phototherapy for Neonates with Jaundice	Zeng Yanyin and Team	KK Women's and Children's Hospital
SHM_PE079	An efficiency frontier analysis of regional surgical system actions and responses in the management of COVID-19	Lam Shao Wei Sean and Team	SingHealth HQ
SHM_PE080	Hospitalization experience and frailty prevention in hospitalized older patients: A Qualitative Study	Xu Yingqi and Team	SingHealth HQ
SHM_PE081	From Care to Convenience: Increasing Access to Vending Machines within Medical Centre	Tin Shi Hui and Team	Sengkang General Hospital
SHM_PE082	Engaging Basic Care Volunteers to bring support and relief to nurses and caregivers at KK Women's and Children's Hospital inpatient wards – A collaboration between Nursing Division and Corporate Communications Dept	Nadeson Vannaja and Team	KK Women's and Children's Hospital
SHM_PE083	An Improved Workflow for a Better Patient Experience in Holter	Ong Shi Ting and Team	National Heart Centre Singapore
SHM_PE084	Reducing the length of stay of chronically ill patients in Cardiothoracic Intensive Care Unit (CTICU)	Gillian Wee Hwei Li and Team	National Heart Centre Singapore
SHM_PE085	Cable-less LVAD	Tan Shue Yin Janna and Team	National Heart Centre Singapore
SHM_PE086	Reduce Incidence of Phlebitis in National Heart Centre Singapore	Xiao Li	National Heart Centre Singapore
SHM_PE087	Prevention of Kinking of Distal Perfusion Catheter for ECMO Circuit	Charmaine Ong Xiang Yun and Team	National Heart Centre Singapore
SHM_PE088	Time and distance saved from remote monitoring of International Normalized Ratio (INR) and warfarin titration in National Heart Centre Singapore Anticoagulation Clinic (ACC)	Ramasamy Chockalingam Jnr and Team	National Heart Centre Singapore
SHM_PE089	Developing a Natural Language Processing (NLP) Powered Web App Prototype to Augment Identification of Staff Named in Patients’ Compliments	Darryl Cheong Jin Wei and Team	Singapore General Hospital
SHM_PE090	Streamlining the Intra-Uterine Insemination (IUI) Pre-Treatment Processes through Digitalization to Expedite Treatment Initiation	Christine Loh Poh Leng and Team	KK Women's and Children's Hospital
SHM_PE091	STABLE: STability Assessment of BI-RADS 3 Lesions – Combining evidence-based precision with quality patient experience	Lee Chee Meng and Team	Sengkang General Hospital
SHM_PE092	Delivering Service Excellence for Patient Satisfaction	Victor Tay and Team	Sengkang General Hospital
SHM_PE093	Monthly Local Delights for Patients: Elevating the Patient Experience	Ng Shu Jun and Team	Outram Community Hospital
SHM_PE094	To improve the compliance and accuracy rate in delirium screening for critically ill patients in both Intensive Care Unit (ICU) at Changi General Hospital	Song Xiaoying	Changi General Hospital
SHM_PE095	Reducing Pre-operative Anxiety in Patients at Sengkang General Hospital’s (Sengkang General Hospital) Anaesthesia Pre-Evaluation Clinic (PEC)	Madeleine Cheng Chui Ru and Team	Sengkang General Hospital
SHM_PE096	A Balancing Act between Patient and Institution Needs: Centralising Payment Counters at Specialist Outpatient Clinics (SOCs)	Amanda Low Si-min and Team	Sengkang General Hospital
SHM_PE097	Improving Informed Consent in Vascular Surgery with Medical Animation	Wu Jingting and Team	MOHH
SHM_PE098	Improving vaccination rates (Influenza, Pneumococcal, Hepatitis A, Hepatitis B) among Liver Cirrhosis patients	Khoo Jingyi Maple and Team	Sengkang General Hospital
SHM_PE099	Service Sparks - Igniting Patient Care Experience	Karen Perera and Team	Singapore General Hospital
SHM_PE100	Caring for Longstayers in Ng Teng Fong General Hospital	Norhisham Main and Team	Ng Teng Fong General Hospital
SHM_PE101	Empowering Safety: Reducing Extravasation Risk in Women Day Therapy Centre (WDTC)	Fung Sin Ting Kitty and Team	KK Women's and Children's Hospital
SHM_PE102	Operating Theatre Simulation Training on Crisis Management Leads to Positive Outcome of a Maternal Collapsed Patient During Caesarean Section	Shen Haiying and Team	KK Women's and Children's Hospital
SHM_PE103	Enhancing Patient Experience with Influenza Vaccination Awareness Among Asthma Patients	Peng Shuangshuang	SingHealth Polyclinics
SHM_PE104	Post consultation instructions from non Chinese speaking staff to Chinese only speaking patients	Janet Khoo Beng Neo and Team	Singapore General Hospital
SHM_PE105	Revitalising Post-Surgery Diets for Patients with Clefts: Our QI Journey	Selena Ee-Li Young and Team	KK Women's and Children's Hospital
SHM_PE106	Enhancement Positive Communication Skills	Ching Sui Shing	Singapore General Hospital
SHM_PE107	Improving Outcome of Patients Undergoing Emergency Laparotomy (EL) in Ng Teng Fong General Hospital	Yong Khin Mei, Sheryl and Team	Ng Teng Fong General Hospital
SHM_PE108	Temasek Foundation Music, Baby, and Me (TF-MBM): A Music Therapy (MT) Programme for Premature Infants and their Families	Kayla Carissa Wong and Team	KK Women's and Children's Hospital
SHM_PE109	Facilitating the completion of transition period (8 hours no-touch) requests by palliative patients and their next-of-kins (NOKs) in Singhealth Community Hospitals (SingHealth Community Hospital) Inpatient Hospice and Palliative Care Service (IHPCS)	Ami Nagashima and Team	SingHealth Community Hospital
SHM_PE110	Medication Delivery Service (MDS) – How to Drive Up Self-Activated MDS Requests Via HealthBuddy (HB) App?	Vivian Chee Wing Ling and Team	SingHealth Polyclinics
SHM_PE111	Improving remote support for patients on Continuous Positive Airway Pressure (CPAP) therapy using cloud-based telemonitoring system	Soh Rui Ya and Team	Sengkang General Hospital
SHM_PE112	Integrated Screening and Tiered Intervention: Delivering Appropriate Intervention based on Understanding of Resident’s Health Needs	Yee Wan Qi and Team	Singapore General Hospital
SHM_PE113	Direct referral and transfer from Sengkang General Hospital Emergency Department (ED) to SKCH Inpatient hospice and palliative care service (IHPCS), for a seamless transition of care for palliative patients in Sengkang Hospital Campus	Khairun Nafeesha Ramly and Team	Sengkang General Hospital
SHM_PE114	Bariatric Code Blue	Cecilia Wong Li Zhi and Team	Singapore General Hospital
SHM_PE115	Enhancing ESTHERS’ Experience with Video Consultation (VC)	Faith Ng Shu Yi and Team	Singapore General Hospital
SHM_PE116	Reducing the Patient Journey of Follow-up patients in Singapore General Hospital ENT Specialist Outpatient Clinics	Paul Chua Chen Yan and Team	Singapore General Hospital
SHM_PE117	Setup an Expansion of Pulmonary Function Laboratory in Singapore General Hospital Block 3 Level 1	Nur Aziemah Binti Johari and Team	Singapore General Hospital
SHM_PE118	Informative signage to create awareness for patients returning from pre-consult investigative services	Jessie Ong Shi Qi and Team	Singapore General Hospital
SHM_PE119	Come for your correct outpatient appointment	New Ziyang and Team	Singapore General Hospital
SHM_PE120	Improving Outpatient Billing Experience through Patient’s Voice	Yang Hui and Team	Singapore General Hospital

Supply Chain Management

Abstract Code	Title	Author(s)	Institution
SHM_SCM001	Driving Efficiency by Segmentation of Providers through Establishment of Panel Contracts for Collaterals	Karin Ang Gek Chin	ALPS Pte Ltd
SHM_SCM002	Enhanced Procurement for Innovation Projects	Ler Sock Hoon and Team	ALPS Pte Ltd
SHM_SCM003	Smart Dashboard - ALPS Pte Ltd Pyramid	Diana Ong	ALPS Pte Ltd
SHM_SCM004	ALPS Pte Ltd Central Warehouse Supply Chain Solution	James Ang and Team	ALPS Pte Ltd
SHM_SCM005	Value Added initiative by ALPS Pte Ltd - Relabelling of drugs to enhance safe use of medications	Wong Hiu Tung Janet	ALPS Pte Ltd
SHM_SCM006	Collaboration between Pharmacy Store and Nursing to manage Clean Utility room	Oh Kar Hong Karen and Team	ALPS Pte Ltd
SHM_SCM007	Effective workflow to manage supply disruption of medications – Example of Suxamethonium Injection	Oh Kar Hong Karen and Team	ALPS Pte Ltd
SHM_SCM008	Enhancing Efficiency Through Pharmacy Store Space Optimisation	Siti Nurulhuda Bte Sheikh Salim and Team	ALPS Pte Ltd
SHM_SCM009	Generating Business value by exploring Product Specification Optimization	Jessica Low Chai Hoon	ALPS Pte Ltd
SHM_SCM010	Generating Business value by exploring the use of substitute product	Jessica Low Chai Hoon	ALPS Pte Ltd
SHM_SCM011	Go paperless - Implementation of electronic approval for Internal documents such as Waiver of Competition (WOC), Variation Order (VO) and Approval paper	Jessica Low Chai Hoon	ALPS Pte Ltd
SHM_SCM012	Streamline processes by outsourcing the packing of toiletries items from logistic team to supplier	Jessica Low Chai Hoon	ALPS Pte Ltd
SHM_SCM013	Automating order tracking & stock level management	Patrick Er Xuan Hua	ALPS Pte Ltd
SHM_SCM014	Navigating the Evaluation Sky: A Pre-Evaluation Kick off Briefing Video Inspired by Flight Safety Protocols	Andy Gan Kok Wee	ALPS Pte Ltd
SHM_SCM015	Streamlining Procurement Education with Kahoot!	Teo Chong Ming, Eddie and Team	ALPS Pte Ltd
SHM_SCM016	Optimizing Procurement Efficiency: A VBA-Driven Procurement Timeline Generator Based on ALPS Pte Ltd KPI TAT	Teo Chong Ming, Eddie	ALPS Pte Ltd
SHM_SCM017	Changi General Hospital MMD – Uniform Ordering Form	KOH SZE LING and Team	ALPS Pte Ltd
SHM_SCM018	Improving medication supply resilience and reducing wastage within Sengkang General Hospital Operating Theatre (OT)	Lim Wan Yen and Team	Sengkang General Hospital
SHM_SCM019	Optimise Inventory Management in Ward 7 (Pilot)	Eric Ng Kok Hooi	St Andrew's Community Hospital
SHM_SCM020	Reduce Ward Stocks Top Up Time by CSD	Ong Seok Peng	St Andrew's Community Hospital
SHM_SCM021	Standardize IT Risk Assessment Process During Procurement In NUHS	Ho Tuck Meng	ALPS Pte Ltd
SHM_SCM022	Enhancing Medical Supply Resiliency for Public Health Institutions through an End to End Dashboard	Wayne Wong Wen Kang	ALPS Pte Ltd
SHM_SCM023	Reducing Median Waiting Time for Haematology Appointment	Alvin Ignatius Tan Wei Siang and Team	Singapore General Hospital

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