Mr Ng Cher Pong
Chief Executive Officer,
National Library Board, Singapore
Mr Ng Cher Pong is the Chief Executive Officer of the NLB.
He oversees a network of 28 libraries, the National Library, and the National Archives of Singapore – the three key bodies under NLB. Cher Pong is leading NLB on its mission to nurture readers for life, build learning communities and a knowledgeable nation. As part of this effort, he is actively driving the implementation of LAB25 (Libraries and Archives Blueprint 2025) launched in 2021. At the same time, he seeks to strengthen NLB's standing as an international leader in the industry, forging partnerships and exchanges around the world.
In 2016, he received the Public Administration Medal (Silver) for his Civil Service contributions. Prior to joining NLB in December 2019, Cher Pong was the founding Chief Executive of SkillsFuture Singapore where he played a pivotal role in the development and implementation of various SkillsFuture initiatives.
Cher Pong graduated as an engineer from the University of Cambridge and holds a Master of Business Administration from INSEAD. He also attended the Advanced Management Programme at Harvard Business School
Presentation Synopsis
HM 7 - NLB's Transformation Journey: Reimagining the Libraries and Archives
How does an organization continue to Connect, Delight and Inspire their users in today's world? This session showcases the National Library Board (NLB)'s transformation journey, responding to evolving user behaviours and expectations. Find out more about how NLB leverages multiple channels and technology to reach more than 20 million physical visitors across all age groups annually, and its innovative approach in developing masterplans, services and products.
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